Amelia Altiere

• Supervised various locations, enforcing high-quality standards of operation.
• Managed daily operations to ensure compliance with company policies and regulatory standards.
• Developed training programs to enhance employee performance and operational efficiency.
• Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
• Collaborated with sales teams to implement promotional strategies that increased customer engagement.
• Oversaw staff scheduling and resource allocation to optimize workforce productivity across multiple locations.
• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Transformed underperforming teams into productive, profitable teams.
• Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
• Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.

• Led daily operations to ensure efficient workflow and customer satisfaction.
• Managed inventory levels, optimizing stock replenishment and minimizing waste.
• Trained and mentored staff on sales techniques and product knowledge.
• Implemented promotional strategies to enhance customer engagement and drive sales.
• Developed schedules to ensure adequate staffing for peak business hours.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

I was in charge of the entire night operation in regards to drivers and was the sole communication between the drivers and the center during the night operations until they return to the center. I also made sure that all packages were properly scanned for the day and that all pickups were made on schedule and timely. I made sure that all drivers’ electronic boards were correctly loaded into the Download Control System and charging in the racks. My duties also included but were not limited to air dispatch meets, answering phones, customer service in the center, answering customer messages and concerns through our automated system, high value package handling, data corrections, out bounding loads for the Columbus hub, completing and filing nightly reports and all timecards for drivers and day shift employees at the center.

• I worked for Akron Rotary Camp as a Program Coordinator where I assembled and came up with activities for the campers on a weekly basis. I also ran all the online sites for the camp and kept communication flowing between the camp and media outlets in the area. I worked as a Camp Counselor before becoming a Program Coordinator. As a Counselor I worked with six to eight children in my cabin a week. We worked from Sunday to Friday twenty-four hours a day. Our goal was to always have fun with the children and teach them at the same time. I took care of the children helping with bathing, eating, speech and many other aspects of a child’s daily life.