Anitra Lovett
Melbourne,FL
Summary
Accomplished and results-driven professional with over14 years of experience in retail management, housing management, customer service, and leadership. Expertise in conflict resolution, recruiting, succession planning, and driving operational efficiency. Proficient in medical imaging, medical terminology, and HIPAA compliance. Graduated with an Associate of Science degree in Diagnostic Medical Sonography. Proven track record in increasing revenue and enhancing team performance. Authorized to work in the US for any employer.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Chick-Fil-A Team Member
Chick-Fil-A Restaurants
02.2024 - Current
- Delivered high-quality service by communicating menu specials and promotions to drive sales
- Managed cash transactions and maintained an accurate cash drawer
- Collaborated effectively with kitchen and front-of-house teams to ensure timely and accurate food delivery
- Learned all required tasks quickly to maximize performance.
Assistant Housing Community Manager
Royal American Management, Inc.
10.2021 - 03.2022
- Managed community operations and promptly addressed resident concerns to ensure satisfaction
- Supervised maintenance staff, ensuring the cleanliness and safety of the housing complex
- Administered budgets, processed checks, and managed deposits for the community
COVID-19 Contact Tracer
State of Florida
12.2020 - 06.2021
- Conducted contact tracing for COVID-19 positive individuals and monitored their symptoms
- Provided support and guidance to individuals during their quarantine period, ensuring compliance with health protocols
Personal Care Assistant
Private Party/Homeowner
01.2020 - 12.2020
- Assisted a patient recovering from surgery with household tasks, errands, and communication
- Ensured patient comfort and safety, providing personalized care
Store Manager
It's Fashion Metro
05.2008 - 09.2019
- Managed store operations, including staff training, inventory control, and customer service
- Increased sales by4% in less than4 months through effective suggestive selling programs and employee training
- Oversaw recruitment, scheduling, and performance management of staff, ensuring operational efficiency
- Maintained low shrinkage and received recognition for outstanding inventory control in2017 and2018
- Delivered exceptional customer service, resolving issues and ensuring a positive shopping experience
Education
Associate of Science - Diagnostic Medical Sonography
Keiser University
Melbourne Village, FL12.2024
High School Diploma - undefined
Marianna High
Marianna, FL01.1999
Skills
- Medical Imaging & Terminology
- Conflict Resolution
- Recruiting & Succession Planning
- Retail & Store Management
- Customer Service & Sales
- Cash Handling & POS Systems
- Leadership & Team Building
- HIPAA Compliance
- Scheduling & Payroll Management
- Clerical & Office Experience
Certification
CPR & BLS Certification | October2024 – Present
Timeline
Chick-Fil-A Team Member
Chick-Fil-A Restaurants
02.2024 - Current
Assistant Housing Community Manager
Royal American Management, Inc.
10.2021 - 03.2022
COVID-19 Contact Tracer
State of Florida
12.2020 - 06.2021
Personal Care Assistant
Private Party/Homeowner
01.2020 - 12.2020
Store Manager
It's Fashion Metro
05.2008 - 09.2019
High School Diploma - undefined
Marianna High
CPR & BLS Certification | October2024 – Present
Associate of Science - Diagnostic Medical Sonography
Keiser University
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