ANITTA MIRELES

• Supported team in project planning and execution tasks.
• Coordinated communication between departments to ensure project alignment.
• Assisted in managing schedules and timelines for ongoing projects.

• Coordinated team schedules to ensure efficient workflow and resource allocation.
• Resolved operational issues by troubleshooting problems in real-time communication.
• Monitored compliance with industry regulations and company policies.
• Facilitated team meetings to discuss challenges and share best practices.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Directed and supervised team of 15 employees in daily operations.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Monitored employee productivity to provide constructive feedback and coaching.
• Complied with company policies, objectives and communication goals.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Collaborated with other departments to coordinate workflow processes between teams.
• Managed budget for department, ensuring all expenses stayed within allocated funds.

Department –Inbonds

Associate manager

• Oversaw inbound merchandise processes including receiving, verification, segregation, and customs documentation.
• Coordinated with warehouse staff, transportation providers, and customs brokers to ensure smooth inbound flow of goods.
• Implemented process controls to track merchandise and reduce discrepancies during inbound receiving.
• Ensured compliance with U.S. Customs regulations, including accurate handling of In-Bond shipments, 7512 forms, invoices, and packing lists.
• Developed and communicated standardized inbound procedures to enhance accountability and operational consistency.
• Prepared weekly reports on goals, issues, and solutions to support continuous improvement.
• Partnered with leadership and cross-functional teams to prioritize high-value customer accounts and improve service levels.
• Trained and supported staff on inbound requirements, documentation accuracy, and escalation protocols.
• Collaborated with stakeholders to identify process gaps and implement solutions for efficiency and compliance.

Key Achievements

• Successfully designed and implemented inbound control procedures to improve tracking and compliance.
• Enhanced operational efficiency by introducing standardized reporting for issues and resolutions.
• Recognized for supporting critical accounts with a customer-first approach, resulting in improved client satisfaction.
• Led special projects, including inbound segregation and warehouse controls, improving accuracy in merchandise handling.

Core Skills

• Inbound Logistics & Documentation
• Customs Compliance (In-Bond, 7512, Import Requirements)
• Warehouse Operations & Controls
• Process Improvement & Reporting
• Team Leadership & Training
• Customer Service & Account Prioritization
• Problem Solving & Issue Resolution
• Cross-Functional Collaboration