Anivar Tony VEGA
Elizabethport,NJ
Summary
Dynamic and adaptable professional with a strong background in customer support and mechanical operations at Hansen Bros. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in CRM software and committed to teamwork, consistently delivering results in fast-paced environments while maintaining attention to detail.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mechanical
Hansen Bros
09.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Customer Support Specialist
Intermodel
Elizabethport, NJ
02.2010 - 11.2016
- Provided exceptional customer support through effective communication and problem-solving strategies.
- Managed customer inquiries using CRM software, ensuring timely and accurate responses.
- Trained new team members on product knowledge and customer service protocols.
- Collaborated with sales team to streamline order processing and enhance customer satisfaction.
Education
High School Diploma -
Eastern District
Brooklyn NYSkills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Multitasking Abilities
Excellent communication
Certification
Industrial power tools Forklift
Languages
Spanish
Full Professional
Timeline
Mechanical
Hansen Bros
09.2017 - Current
Sales Customer Support Specialist
Intermodel
02.2010 - 11.2016
High School Diploma -
Eastern District