Anixa Cortez
Damascus,OR
Summary
Experienced with creating safe and engaging environment for children. Uses effective communication to interact with both children and parents, ensuring clear understanding of expectations. Track record of managing multiple tasks simultaneously, demonstrating strong organizational skills and attention to detail.
Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
2018
2018
years of professional experience
Work History
Babysitter
Personal Employer
2024 - 2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Customer Service Sales Representative
Ethos
2023 - 2023
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Kitchen Assistant
Wegmans
2021 - 2023
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Customer Service Cashier
Chipotle
03.2016 - 02.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Front Desk Receptionist
Milanos Pizza
2015 - 2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Waitress Trainee
Ledo Pizza
2014 - 2014
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Childcare Assistant Teacher
Wintergreen Day Care Center
01.2013 - 01.2014
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
Sales Representative
Boost Mobile
01.2012 - 12.2012
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Cashier
Chick-fil-A
03.2008 - 03.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Jeepers Indoor Amusement Park
01.2007 - 12.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School -
Watkins Mill High School
Gaithersburg, MDSkills
- Bilingual- English/Spanish
- Organizational Skills
- Accomplish tasks to meet deadlines
- Leadership
- Problem-solving
- Time management
- Strong work ethic
- Patience and empathy
- Reliability
- Following directions
- Dependability
- Flexible scheduling
- Toddler care experience
Languages
Spanish
Native or Bilingual
COMMUNICATION
I am patient and have a huge ability to navigate different scenarios and handle them accordingly. I am looking forward to working in the property management field to gain more knowledge on how to efficiently sell and represent the company as a brand.
LEADERSHIP
Service Leader at Mana Foods. Assisted in organizing food distributions for families in need throughout the county. Maintained counts and inventory for several organizations to ensure proper revenue.
Timeline
Customer Service Cashier
Chipotle
03.2016 - 02.2018
Childcare Assistant Teacher
Wintergreen Day Care Center
01.2013 - 01.2014
Sales Representative
Boost Mobile
01.2012 - 12.2012
Cashier
Chick-fil-A
03.2008 - 03.2009
Receptionist
Jeepers Indoor Amusement Park
01.2007 - 12.2007
Babysitter
Personal Employer
2024 - 2024
Customer Service Sales Representative
Ethos
2023 - 2023
Kitchen Assistant
Wegmans
2021 - 2023
Front Desk Receptionist
Milanos Pizza
2015 - 2015
Waitress Trainee
Ledo Pizza
2014 - 2014
High School -
Watkins Mill High School
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