Aniya Clark
Montgomery,AL
Summary
Dynamic leader with a proven track record and adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and streamlining operations, significantly improving service delivery. Skilled in verbal and written communication, demonstrating exceptional time management. Achievements include boosting sales revenue and ensuring high-quality service standards. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Hokkaido Japanese Restaurant
05.2024 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Hokkaido Japanese Restaurant
10.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Representative
Fast Health
05.2023 - 10.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Hostess
Hokkaido Japanese Restaurant
11.2022 - 05.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Building Manager
University of Alabama
10.2021 - 11.2022
- Inspected grounds and facilities to identify necessary repairs.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Managed operations, maintenance and improvement of properties.
Tech Assistant
University of Alabama
08.2021 - 10.2021
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Provided technical guidance and support to team members.
- Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
Education
Bachelor of Science - Criminal Justice
The University of Alabama
Tuscaloosa, AL08-2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Certification
Microsoft Office Specialist
Timeline
Manager
Hokkaido Japanese Restaurant
05.2024 - 07.2024
Server
Hokkaido Japanese Restaurant
10.2023 - 05.2024
Sales Representative
Fast Health
05.2023 - 10.2023
Hostess
Hokkaido Japanese Restaurant
11.2022 - 05.2023
Building Manager
University of Alabama
10.2021 - 11.2022
Tech Assistant
University of Alabama
08.2021 - 10.2021
Microsoft Office Specialist
Bachelor of Science - Criminal Justice
The University of Alabama
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