Aniya Cruz
West Haven,CT
Summary
Motivated individual with strong teamwork and problem-solving skills. Assists in maintaining organization and cleanliness in environments to enhance guest experiences. Committed to providing excellent customer service and supporting effective communication among team members.
Overview
2
2
years of professional experience
Work History
Team Member
Urban Air
West Haven, CT
10.2025 - 04.2026
- Assisted in maintaining cleanliness and organization of park areas to enhance guest experiences.
- Collaborated with team members to ensure timely execution of daily operational tasks.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Supported event setups by arranging equipment and ensuring safety protocols were followed.
Crew Member
Dunkin' Donuts
293 Elm Street. West Haven CT 06516
05.2025 - 09.2025
- Prepared food and beverages according to standard recipes and customer preferences.
- Maintained cleanliness of work areas, ensuring compliance with health and safety regulations.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Operated point-of-sale system accurately for transactions and order processing.
Counselor
LEAP Program
31 Jefferson Street, New Haven CT 06511
07.2024 - 08.2024
- Provided supportive counseling to participants, fostering personal growth and goal achievement.
- Assisted in developing and implementing individualized action plans for program participants.
- Facilitated group discussions, encouraging open communication and peer support among attendees.
- Collaborated with team members to create engaging workshop activities focused on skill-building.
Education
High School Diploma -
West Haven High
West Haven, CT06-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Urban Air
10.2025 - 04.2026
Crew Member
Dunkin' Donuts
05.2025 - 09.2025
Counselor
LEAP Program
07.2024 - 08.2024
High School Diploma -
West Haven High