Aniya Morgan Haley
Pittsburgh,PA
Summary
Community service professional with extensive experience in fostering positive relationships and addressing community needs. Skilled in conflict resolution, public relations, and program management. Strong focus on team collaboration and achieving results, ensuring adaptability to changing circumstances. Known for reliability, communication skills, and proactive approach to problem-solving.
Overview
9
9
years of professional experience
Work History
Sales Associate
Populus Financial
11.2025 - 03.2026
- Developed and maintained strong customer relationships to enhance client satisfaction.
- Collaborated with team members to execute sales strategies and meet targets.
- Analyzed customer needs to recommend appropriate financial products and services.
- Followed up with customers by phone to ensure satisfaction.
Customer Service Representative
CVSHealth
Monroeville, PA
11.2022 - 09.2025
- Excelled at productivity in a work from home environment
- Answer calls promptly to assist members in filling medication
- Assisted members with issues regarding healthcare benefits
- Constant elevation through use of new technologies and applications
- Consistent in compliance with HIPAA laws to ensure patient privacy
Caregiver
Reliable Home Health
Pittsburgh, PA
11.2021 - 11.2022
- Assist patient with tasks related to daily living
- Prepare heart healthy meals
- Cooperate with other medical professionals to provide the best care
- Administer patients’ medication
Computer Help Desk Representative
University of Pittsburgh
08.2017 - 04.2021
- Assist students at the front desk which showcased customer service skills
- Consistently used Microsoft Office applications
- Assist with download of necessary software
Education
Bachelor of Science - Biological Sciences
University of Pittsburgh
Pittsburgh, PANo Degree - Study Abroad
Andes And Amazon Field School
Napo, EcuadorSkills
- Bachelor's Degree in Biological Sciences
- CPR/BLS certified
- Skilled in Microsoft Office and other applications
- Over 5 years of customer service experience
- Excellent oral and written communication skills
- Ability to accurately and efficiently maintain records
- Eager to learn new skills
Timeline
Sales Associate
Populus Financial
11.2025 - 03.2026
Customer Service Representative
CVSHealth
11.2022 - 09.2025
Caregiver
Reliable Home Health
11.2021 - 11.2022
Computer Help Desk Representative
University of Pittsburgh
08.2017 - 04.2021
Bachelor of Science - Biological Sciences
University of Pittsburgh
No Degree - Study Abroad
Andes And Amazon Field School