Aniya Williams
Chicago,IL
Summary
Personable and adaptable, with customer-focused approach and positive attitude. Knowledge of medical terminology and appointment scheduling, coupled with strong communication and organizational skills. Dedicated to providing seamless patient experiences and improving service quality.
Developed strong leadership and problem-solving skills in high-security environment.
Overview
3
3
years of professional experience
Work History
Housekeeping
University of Chicago Hospital
Chicago, IL
08.2025 - 12.2025
- Streamlined housekeeping processes for increased efficiency, resulting in quicker room turnover times.
- Ensured a safe and comfortable home environment for patients through meticulous housekeeping and organization tasks.
- Ensured a safe home environment by performing housekeeping duties and implementing safety measures.
Patient Service Representative
UI Health
Chicago, IL
11.2022 - 08.2025
- Managed patient inquiries and appointment scheduling using electronic health record systems.
- Collaborated with clinical staff to ensure seamless patient flow and experience.
- Maintained accurate patient records, ensuring compliance with privacy regulations and standards.
Security Officer Supervisor
Allied Universal Security Services
Chicago, IL
08.2022 - 11.2022
- Supervised daily security operations, ensuring adherence to protocols and safety regulations.
- Conducted regular inspections of premises, identifying vulnerabilities and recommending corrective actions.
- Developed and implemented incident response procedures, improving emergency preparedness across the site.
Education
High School Diploma -
Perspectives Math & Science Academy
Chicago, IL06-2022
Skills
- Relationship building
- Critical thinking
- Organization skills
- Telephone skills
- Data entry
- Customer and client relations
- Appointment scheduling
- Greeting and seating clients
Timeline
Housekeeping
University of Chicago Hospital
08.2025 - 12.2025
Patient Service Representative
UI Health
11.2022 - 08.2025
Security Officer Supervisor
Allied Universal Security Services
08.2022 - 11.2022
High School Diploma -
Perspectives Math & Science Academy