ANIYAH BUTLER
Kroger
Converse
4
years of professional experience
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Cashier / Customer Service
1 Year- Assist customers in a friendly and professional manner and respond to questions.
- Help maintain organized shelves, checkout areas, and a clean shopping environment.
- Work with team members to support efficient service during busy periods.
- Processed customer transactions accurately using POS systems and accepted cash, cards, coupons, and loyalty rewards.
- Balanced cash drawer and followed cash-handling procedures to maintain register accuracy.
- Assisted customers with pricing, product locations, and checkout questions.
- Bagged groceries carefully to protect fragile items and streamline checkout flow.
- Stocked, tagged and displayed merchandise as required.
Care Aide
9 Months- Assisted clients with bathing, grooming, dressing, and daily personal care routines.
- Monitored vital signs and reported health changes to supervising nurses.
- Documented student progress, behaviors, and support needs for instructional planning.
- Enhanced student learning by implementing individualized education plans tailored to each student''s needs.
- Maintained clean, safe living environments through light housekeeping and sanitation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Supported students with special needs during daily routines, activities, and classroom transitions.
Seasonal Driver’s Helper
2 Months- Followed directions and safety procedures while working in a fast-paced environment.
- Worked collaboratively with drivers and team members to meet daily delivery needs.
- Assisted delivery driver with package loading, unloading, and secure placement for route efficiency.
- Handled packages carefully while following UPS safety procedures and lifting requirements.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
Customer Service
9 Months- Helped customers locate items and addressed routine questions courteously.
- Supported stocking and organization of merchandise and customer areas.
- Assisted with keeping the store clean, orderly, and ready for customers.
- Cooperated with coworkers to complete assigned tasks and support store operations.
- Elevated customer satisfaction by optimizing customer service communication protocols.
- Greeted customers and provided outstanding customer service.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
Summer Youth Employment
2 Months- Participated in a summer employment program and completed assigned workplace tasks.
- Built communication, teamwork, and time-management skills through hands-on experience.
- Followed instructions, maintained a professional attitude, and supported daily activities.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma
Skills
Customer Service
Cash Handling & Cashiering
Communication
Teamwork
Stocking & Merchandise Organization
Order Picking & Packaging
Time Management
Patience & Problem Solving
Timeline
Cashier / Customer Service
Kroger
09.2025 - 09.2026Read More
Care Aide
Margarets Group Services Llc
01.2025 - 10.2025Read More
Seasonal Driver’s Helper
UPS
11.2024 - 01.2025Read More
Customer Service
Food Lion
01.2024 - 10.2024Read More
Summer Youth Employment
GDYT
06.2022 - 08.2022Read More
Michigan Collegiate High School
High School Diploma
Read More