A’Niyah Farrow
Milford,DE
Summary
Well-spoken Membership Coordinator promoting a dedicated work ethic and multitasking. A smart professional possessing the talents needed to actively engage others, which has resulted in an increase in membership. Looking to tackle new challenges with an organization that appreciates good decision making and great computer skills with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Interventional Spine & Pain Management
Milford, DE
08.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Membership Coordinator
Greater Milford Boys and Girls Club
Milford, DE
01.2023 - 08.2024
- Managed the maintenance of member records, including contact information updates
- Worked closely with accounting department on billing inquiries from members
- Welcomed both new and existing members to organization by delivering kind greeting upon entrance
- Engaged in conversation with customers to understand needs, resolve issues and answer questions
- Created new folders for incoming records as needed
- Retrieved files as requested by staff members in a timely manner.
- Processed employee expense reports for reimbursement.
- Analyzed customer accounts to identify discrepancies and resolve billing issues..
- Assisted with filing of records and documents, maintaining accurate electronic files.
- Answered phones promptly and directed calls appropriately.
Sales Associate
Walamart
Milford, DE
04.2022 - 01.2023
- Provided accurate information about products, prices and services
- Organized stockroom shelves according to size, color or style
- Helped customers find specific products, answered questions and offered product advice
- Trained new team members in cash register operation, stock procedures and customer services
- Performed cash register functions accurately and efficiently.
Education
High School Diploma - Business Administration
Milford Senior High School
Milford, DE06-2023
Some College (No Degree) - Nursing And Business Administration
Delaware Technical Community College
Dover, DESkills
- Member Service and Support
- Membership Processing
- Verbal and Written Communication
- Relationship Building
- Database Management
- Computer Skills
- Customer Account Management
- Teamwork and Collaboration
- Microsoft Office Expertise
- POS Systems
- Customer Service
- Time Management
- Friendly and Out Going
- Listening Skills
- Multitasking and Prioritization
- Call Answering and Routing
- Documentation and Reporting
- Data Entry
- Cash Transactions
- Log Updating
- Trained in Microsoft
- Trained in SharePoint
- Med Certified
- Trained in SalesForce
- Payment Collection
- Appointment Setting
- Front Desk Operations
- Co-payment collection
- Documentation
- Patient Scheduling
- Procedure Assistance
- Medical Terminology
Certification
Administration of Medication Exp:3/2028
First Aid CPR Exp:6/2025
Timeline
Medical Assistant
Interventional Spine & Pain Management
08.2024 - Current
Membership Coordinator
Greater Milford Boys and Girls Club
01.2023 - 08.2024
Sales Associate
Walamart
04.2022 - 01.2023
High School Diploma - Business Administration
Milford Senior High School
Some College (No Degree) - Nursing And Business Administration
Delaware Technical Community College
Administration of Medication Exp:3/2028
First Aid CPR Exp:6/2025
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