Aniyah Leaym
Atlanta,GA
Summary
Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Committed and hardworking employee with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Punctual and honest employee with solid background in all environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Salon Assistant
Sheenamarie
09.2018 - 03.2023
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered telephone calls to provide information and schedule new appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Offered exceptional service and support to walk-in and scheduled customers.
Server
Sunrise Senior Living Community
01.2024 - 06.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Cashier/server
Bowlero
02.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
No Degree - Health Sciences
Georgia State University
Atlanta, GA08.2022
High School Diploma -
Wheeler High School
Marietta, GA05.2022
Skills
- Money Handling
- Time Management Skills
- Cleaning and Sanitizing
- Coaching and Mentoring
- Order Taking
- Guest Inquiries
- Staff Training
- Issue Resolution
- Facility Safety
- Customer Service Excellence
- Customer Relations
- Hospitality and Accommodation
- Goal-Setting and Achievement
- Learning Strategies
- Relaxation Techniques
- Customer Experience
- Supply Monitoring
- Order Supplies
- Daily Schedule Creation
- Customer Inquiries
- Salon Maintenance Skills
- Cash Register Operations
- Safety Training
- Tool Disinfection
Timeline
Server
Sunrise Senior Living Community
01.2024 - 06.2024
Cashier/server
Bowlero
02.2023 - 08.2023
Salon Assistant
Sheenamarie
09.2018 - 03.2023
No Degree - Health Sciences
Georgia State University
High School Diploma -
Wheeler High School