Aniyah Purdy
Frostproof,FL
Summary
Dynamic professional with proven customer service and problem-solving skills honed at Market 27. Excelled in teamwork and collaboration. Skilled in cash handling and adept at fostering positive relationships, significantly contributing to a welcoming and efficient service environment.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Shirt Shack
08.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Server
Market 27
10.2019 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Science - Business And Management
South Florida State College
Sebring, FL12-2027
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
Timeline
Retail Sales Associate
Shirt Shack
08.2024 - Current
Server
Market 27
10.2019 - 08.2024
Associate of Science - Business And Management
South Florida State College
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