Aniyah Riley
Baton Rouge,LA
Overview
4
4
years of professional experience
Work History
Financial Secretary
St. Luke Baptist Church
Baton Rouge, Louisiana
01.2024 - 05.2025
- Managed and recorded church service contributions, maintained accurate financial records, and issued checks to church staff.
- Managed financial records and transactions to ensure transparency in church operations.
- Oversaw payment processing for church services and events to facilitate timely service delivery.
- Developed systems for efficient record-keeping and financial management.
- Maintained communication with church members on financial matters to foster trust and engagement.
- Provided customer service to clients regarding payment inquiries.
Customer Service and To Go Cashier
Fiery Crab - Restaurant and Bar
Baton Rouge, Louisiana
12.2023 - 05.2025
- As the customer service representative, I address and resolve customer concerns regarding orders, both for takeout and dine-in, ensuring satisfaction and maintaining a positive dining experience.
- I communicate effectively with customers to de-escalate issues, identify solutions, and implement resolutions in a timely manner.
- Processed and managed to-go orders by phone and in-person, ensuring accuracy in order entry, packaging, and payment.
- Coordinated with kitchen staff to maintain seamless workflow and deliver orders to customers efficiently.
- Collaborated with kitchen staff to ensure timely order fulfillment during busy periods.
- Assisted customers with menu selections and answered questions about food items.
- Resolved customer complaints to enhance overall dining experience.
Nanny and Babysitter
Self Employed Services
Baton Rouge, Louisiana
01.2021 - 05.2025
- As a babysitter and nanny, I provide safe, nurturing, and engaging environments for 1-3 children across three families throughout the year.
- Cared for two children after school and on weekends for one family, fostering a supportive and engaging environment.
- Transported children to golf lessons, swimming pool outings, and occasional trips to camp or school.
- I also supervise two younger children for another family, including bedtime routines and occasional pet care.
- For my third family, I watch 3 children, managing their overall care at their home during their parents' outings.
- Oversaw interactions with friends and cared for the family pet.
- Read stories to children, facilitating discussions that enhanced comprehension and tied books to learning opportunities.
- Instructed children in eating, resting and restroom habits.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Dressed children for daily activities, ensuring comfort and appropriateness for weather conditions.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Prepared nutritious meals and snacks according to children’s dietary needs, promoting healthy eating habits.
Cafe Supervisor/Manager
Baton Rouge Country Club Pool
Baton Rouge, Louisiana
03.2023 - 08.2024
- Supervised daily cafe operations and ensured smooth service flow.
- Addressed customer inquiries and resolved issues to enhance service experience.
- Addressed issues with members and workers to maintain customer satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and service timing.
- Trained new cafe workers on proper protocols and system usage.
- Monitored inventory levels and ordered supplies to ensure operational readiness.
- Executed opening procedures, ensuring all systems were operational and cafe was prepared for service.
- At the end of the night, I oversee closing procedures by making sure the cafe workers have done all the closing duties, checking that facilities are clear and locking up the gate at the end of the night.
Cafe Worker
Baton Rouge Country Club Pool
Baton Rouge, Louisiana
03.2021 - 08.2022
- Prepared and served food and beverages to poolside guests.
- Took orders from country club members, accurately recorded in system, and delivered food to families by poolside.
- Maintained cleanliness and organization of the cafe area.
- Collaborated with team to streamline service flow and enhance guest experience.
- Stocked supplies and managed inventory levels effectively.
- Maintained clean and safe pool area, removed trash, set up and cleaned pool house for events, and assisted families during parties.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
Education
Bachelor Of Science - Elementary Education
Florida Agricultural And Mechanical University
Tallahassee, FL 08.2025 - Current
High School Diploma -
Baton Rouge Magnet High School
Baton Rouge, LA05-2025
Skills
- Customer service
- Financial management
- Record keeping
- Communication skills
- Data entry
- Time management
- Emotional intelligence
- Emergency response
- Child supervision
- Multitasking and organization
- Clear communication
- Child monitoring
- Schedule management
- Dependability
- Conflict resolution
- Effective communication
- Team leadership
- Reliability
Honors And Awards
- Girl Scouts (of the USA) Top Seller of the Year, 2020, 2021, 2022, 2023, 2024
- Louisiana Music Education Association (LMEA) Treble Trio, 1st Place, 2024
- Key Club Member of the Month, December, 2024
- Solo/Ensemble Intermediate, 2nd Place, 2022
Community Based Activity
- Baton Rouge Youth Coalition (BRYC) 2023-2025
- Girl Scouts Louisiana 2012-2025
- Baton Rouge Magnet High School Key Club 2022-2025
- Volunteering at Church with babies 2025-Present
Languages
Spanish
Limited
References
References available upon request.
Timeline
Bachelor Of Science - Elementary Education
Florida Agricultural And Mechanical University
08.2025 - Current
Financial Secretary
St. Luke Baptist Church
01.2024 - 05.2025
Customer Service and To Go Cashier
Fiery Crab - Restaurant and Bar
12.2023 - 05.2025
Cafe Supervisor/Manager
Baton Rouge Country Club Pool
03.2023 - 08.2024
Cafe Worker
Baton Rouge Country Club Pool
03.2021 - 08.2022
Nanny and Babysitter
Self Employed Services
01.2021 - 05.2025
High School Diploma -
Baton Rouge Magnet High School