Aniyah Rizzio
Parkville,Mo
Overview
7
7
years of professional experience
Work History
Supervisor Before and After School Program
YMCA
08.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization's core values of Integrity, Perseverance, and Servant Leadership, leading by example and fostering a culture of excellence.
- Collaborated with up to 7 different departments to achieve organizational goals, fostering teamwork, honesty, and respect across various functions.
Park Pirate Work Study
Park University
08.2022 - 05.2024
- Demonstrated adaptability when working under pressure or adjusting to changing deadlines without compromising quality standards.
- Improved departmental organization by creating a comprehensive inventory system for office supplies, equipment, and other materials needed for daily operations.
- Provided exceptional customer service, addressing inquiries from students, faculty, and staff promptly and professionally.
- Participated inprofessional development opportunities related to work study responsibilities to enhance job performance continually.
Park Distance Learning Work Study
Park University
01.2022 - 05.2022
- Completed Documents for the Admission and Financial Aid Department.
- Interacted with clients in a fast-paced environment while ensuring that all clients were satisfied and taken care of
- Monitored student progress and assisted students in accomplishing established learning objectives.
- Spearheaded initiatives to increase enrollment in online courses, expanding educational opportunities for diverse audiences.
Tutor and Nanny
College Sitter Tutors and Nannies
12.2020 - 12.2021
- Kept the area clean and sanitary, Helped families with responsible care, Assisted clients by providing basic needs.
- Fostered emotional well-being in children by providing a nurturing, supportive, and engaging atmosphere while also offering compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
Park Athletic Department Work Study
Park University
09.2020 - 06.2021
- Managed multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
- Demonstrated adaptability when working under pressure or adjusting to changing deadlines without compromising quality standards.
- Developed strong relationships with stakeholders through effective communication skills and proactive problem-solving abilities.
- Ensured timely completion of assigned tasks by setting priorities and establishing clear goals for daily activities.
Park Financial Aid Work Study
Park University
09.2019 - 03.2020
- Developed strong relationships with stakeholders through effective communication skills and proactive problem-solving abilities.
- Contributed significantly towards the achievement of project objectives by collaborating effectively with team members during brainstorming sessions.
- Demonstrated adaptability when working under pressure or adjusting to changing deadlines without compromising quality standards.
- Collaborated with team members on special initiatives aimed at improving work study processes and procedures.
Crew Member
Tropical Smoothie
08.2017 - 08.2019
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Conduct all task in a safe and efficient manner completing with all local, state, and federal safety and health regulations
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Education
Bachelor of Science - Social Work
Park University
Parkville, Mo05.2024
High School Diploma -
Hillcrest High School
Springfield, Mo05.2019
Skills
- Strong Communication
- Ability to perform in a fast-paced environment
- Training and Development
- Ability to follow instructions accurately and quickly
- Work(s) well with all ages
- Leadership
- Document Management
- Meeting Preparation
- Customer Service
- Time Management
- Organization and Multitasking
- Office Administration
- Safety Procedures
- Administrative Support
- Food Safety
- Money Handling
Timeline
Supervisor Before and After School Program
YMCA
08.2022 - Current
Park Pirate Work Study
Park University
08.2022 - 05.2024
Park Distance Learning Work Study
Park University
01.2022 - 05.2022
Tutor and Nanny
College Sitter Tutors and Nannies
12.2020 - 12.2021
Park Athletic Department Work Study
Park University
09.2020 - 06.2021
Park Financial Aid Work Study
Park University
09.2019 - 03.2020
Crew Member
Tropical Smoothie
08.2017 - 08.2019
Bachelor of Science - Social Work
Park University
High School Diploma -
Hillcrest High School
Volunteer Experience
Highstreet Church
Volunteer, August 2012 – August 2019
- Event Collaboration: Partnered with church members to organize and execute events such as The Night to Shine, Back to School Block Parties, Weller Christmas Parties, and Power Packs, ensuring successful planning and implementation.
- Atmosphere Creation: Contributed to creating a welcoming and friendly environment for participants and members, enhancing overall event experience.
- Operational Responsibilities: Managed decorating, setting up event spaces, creating event schedules, gathering supplies, and executing event plans seamlessly.
- Member Support: Provided information and answered questions about the church, its resources, events, and connection opportunities, fostering community engagement.
Internship
The Lighthouse
Volunteer, August 2023 - May 2024
- Volunteered at the Maternity Home Program, assisting clients in finding resources to achieve personal goals.
- Provided hands-on child education and support to clients.
- Offered information and guidance on childcare, motherhood, and available resources.
References
- Ingrid Caniglia, 808-640-2166, Ingrid.Caniglia@gmail.com, Co-worker and Mentor
- Mikaela McGarrah, 479-320-8122, Mikaela.mcgarrah4@gmail.com, Volunteer Co-worker
- Katelyn Peterson, 816-602-8071, Katelynpeterson@kansascityymca.org, Supervisor and Mentor
- Michele Louge, 816-805-2720, MissyLogue@gmail.com, Co-worker and Mentor