Aniyah Thurmond
New Orleans,LA
Overview
2025
2025
years of professional experience
Work History
Team Member
Smoothie King
Front Desk
Brow Therapy
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Assisted guests with special requests, ensuring their needs were met and expectations exceeded.
- Kept lobby area clean and inviting, creating a positive first impression for guests upon arrival.
- Provided knowledgeable recommendations on local attractions and dining options, enhancing overall guest experience.
Pharmacy Technician
Walgreens
11.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Customer Service Associate
Walgreens
05.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Retail Associate
Victoria’s Secret
05.2022 - 12.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Managed efficient cash register operations.
- Greeted customers and provided outstanding customer service.
Retail Associate
Claire’s Boutique
04.2020 - 10.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Warren Easton Charter High School
New Orleans 05.2021
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Clear communication
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Computer skills
- Organizing work stations
- Team building
Timeline
Pharmacy Technician
Walgreens
11.2024 - Current
Customer Service Associate
Walgreens
05.2023 - Current
Retail Associate
Victoria’s Secret
05.2022 - 12.2022
Retail Associate
Claire’s Boutique
04.2020 - 10.2022
Team Member
Smoothie King
Front Desk
Brow Therapy
Warren Easton Charter High School