Aniyah Williams
Macon,GA
Summary
As a current nursing student, I would like to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Assistant Scan Coordinator and Cashier
Kroger
01.2023 - Current
- Changed price stickers and pricing signs to reflect store promotion changes.
- Reviewed weekly reports to determine sales performance and evaluate price changes.
- Updated pricing in computer system for checkout accuracy.
- Performed random weekly audits to check pricing accuracy.
- Assisted marketing with pricing information for weekly advertisement.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Certification - Medical Assistant
Miller Motte College
Macon, GA02.2025
High School Diploma -
Northeast High School
Macon, GA05.2023
Skills
- Price auditing
- Mathematics
- Accuracy and Precision
- Direct Patient Care
- Privacy and confidentiality
- Task Prioritization
- Call Management
- Paperwork Processing
- Data Entry
- Active Listening
- Critical Thinking
Timeline
Assistant Scan Coordinator and Cashier
Kroger
01.2023 - Current
Certification - Medical Assistant
Miller Motte College
High School Diploma -
Northeast High School