Summary
Overview
Work History
Education
Skills
Timeline
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ANJALI MERCHANT

Denton,TX

Summary

Dynamic professional with a proven track record, excelling in customer service and financial analysis. Achieved significant sales growth through innovative marketing strategies and data-driven decision-making. Adept at problem-solving and fostering client relationships, ensuring exceptional service and satisfaction. Committed to leveraging skills for impactful results.

Overview

6
6
years of professional experience

Work History

Medical Representative

Orthopedic Institute
Plano, TX
09.2024 - Current
  • Managed front office operations, including scheduling, patient check-in, billing, and customer service, ensuring a smooth workflow and accuracy.
  • Assisted physicians with reports, presentations, and accurate patient data entry for referrals and claims.
  • Compiled customer feedback and developed surveys to inform marketing strategies.
  • Performed bookkeeping, prepared financial statements, and processed insurance claims and payments.

Marketing Coordinator

Sunglass Hut
Flower Mound, Texas
08.2023 - 08.2024
  • Surpassed sales goals by implementing effective marketing strategies and fostering customer relationships.
  • Conducted competitor research to inform strategic decisions and enhance business growth.
  • Improved customer service by gathering feedback and proactively addressing needs.
  • Boosted sales through exceptional customer service, resolving issues and ensuring repeat business.

Top Seller

Bath & Body Works
Irving, TX
06.2019 - 08.2023
  • Exceeded department productivity and accuracy goals while managing and retaining client accounts.
  • Conducted market research to identify sales opportunities and assess customer needs.
  • Monitored the sales floor to assist customers, recommend products, and drive sales.

Education

Bachelor of Science - Business

UNT
Denton, TX
12-2024

Skills

  • Customer service
  • Financial analysis
  • Data collection
  • Problem-solving
  • Data analysis
  • Marketing strategies
  • Sales data analysis
  • Insurance coverage verification

Timeline

Medical Representative

Orthopedic Institute
09.2024 - Current

Marketing Coordinator

Sunglass Hut
08.2023 - 08.2024

Top Seller

Bath & Body Works
06.2019 - 08.2023

Bachelor of Science - Business

UNT

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