ANJALI SAJI
QUEENS VILLAGE,NY
Summary
Focused [Social Work] major [3.0 GPA] currently attending York College. Aiming to leverage a proven knowledge of patient care skills to successfully fill the Occupational Therapy Assistant role at your facility. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
Work History
Comfort Squad Aide
Mount Sinai South Nssau
OceanSide, NY
12.2021 - Current
- Answer patient call signals, signal lights or bells to determine patient needs
- Turn or reposition bedridden patients
- Provide physical support to assist patients to perform daily activities such as getting out of bed, bathing, dressing, using the toilet, standing, walking or excersing
- Gather information from the nurses or patient care techs about the patient conditions, treatments plans, dietary restricitons and physical activites
- Observe or examine patients to dectet symptoms that may require medical attention such as bruises, open wounds or breathing problems
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
Clinic Receptionist
Physical Therapy Clinic
Queens Village, NY
05.2019 - 12.2021
- Answered phone calls, responding to basic questions regarding appointments and clinic operations and directing calls within the clinic as appropriate
- Greeted visitors, courteously welcoming to clinic and determining reason for visit, confirming appointment reservations and setting up walk-in appointments
- Organized reception desk, placing files, folders and other office supplies in designated spaces to facilitate productive work flow
- Created copies of insurance cards and other relevant documentation to complete patient files, entering relevant information into electronic databases
- Delivered high-quality administrative and customer service to sustain patient and work flows
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Dunkin Donuts, Cashiers
Roslyn Heights, NY
05.2016 - 12.2021
- Operated the cash register, collected payments and provided accurate change
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Maintained calm demeanor during high-volume periods and special events
- Maintained a clean and organized workspace, enabling coworkers to locate resources and products
- Described menu items to customers and suggested products based on stated preferences
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Social Work (B.S -
YORK COLLEGE
Skills
- Active Listening
- Special Dietary Requirements
- Total Rehabilitation
- Ambulatory Functional Activities
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Efficient and Detail-Oriented
Languages
English
Malayalam
Tamil
Timeline
Comfort Squad Aide
Mount Sinai South Nssau
12.2021 - Current
Clinic Receptionist
Physical Therapy Clinic
05.2019 - 12.2021
Dunkin Donuts, Cashiers
05.2016 - 12.2021
Bachelor of Social Work (B.S -
YORK COLLEGE