Anja Tourmo Finseth

Deliver comprehensive customer support in a knowledgeable, friendly, and reliable manner from simple account retrievals to solving complicated technical issues. Handled merchandise issues, conducted sales, and replied to social media queries. Provide game moderation to assure fair play. Processed returns, exchanges, and refunds.

Author scripts for a weekly podcast highlighting German grammatical concepts or German idiomatic expressions to facilitate language learning. Published a 4 episode creative writing series called "Grimm". Acted as chief English news writer and created a weekly topical news podcast about German politics, culture, and history.

Teach the German language, culture and history to both private students and corporate clients of all levels and abilities. Instructed American servicemembers in preparation for their deployment to Germany.

Wrote a blog about German language idioms and proverbs. Provided German language instruction.

Localized the German release of several online Facebook games such as Township and Aviator.

Analzyed international trade flows and EU economic development policies for a senior staff economist in the Directorate General for External Affairs.