Anjayla Fitzgerald
Indianapolis,IN
Summary
Friendly dental assistant with several years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff. Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability. Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations. Multi-talented dental assistant with several years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Marion County Public Health Department
Indianapolis, IN
01.2023 - Current
- Sterilized instruments according to established guidelines and protocols.
- Conducted dental cleanings and checked teeth for cracked fillings.
- Updated patient records with new data and treatment information.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Laid out dental instruments and equipment before procedures.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Educated patients on proper oral hygiene techniques and habits.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
Registered Behavior Technician
Damar International
Indianapolis, IN
06.2022 - 02.2025
- Administered oral medications following physician's prescriptions and instructions.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Ensured safety protocols were followed at all times during therapy sessions.
- Facilitated social skills groups for children with Autism Spectrum Disorders.
- Accompanied patients to medical and counseling appointments.
- Developed and implemented behavior intervention plans based on individualized needs.
- Issued medications from clinic dispensary and kept records using specified procedures.
- Conducted Functional Behavior Assessments to identify target behaviors and develop strategies for reduction and elimination.
Patient Registration Representative
IU Health University Hospital
Indianapolis, IN
08.2024 - 01.2025
- Assisted patients with completion of forms needed for admission process.
- Interpreted physician orders to coordinate appropriate tests and verify compliance with admission criteria.
- Interviewed patients to complete case histories and intake forms.
- Processed payments for services rendered in a timely manner.
- Scheduled and confirmed patient appointments and consultations.
- Arranged hospital admissions for patients as required.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Ordered and maintained supply inventory for medical office.
- Handled incoming faxes related to admissions, discharges, transfers, pre-certifications, authorizations.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA01-2019
Some College (No Degree) - Dental Hygiene
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Instrument preparation
- Treatment room setup
- Chair-side support
- Insurance billing
- Oral X-rays
- Surgical setup
- Patient care coordination
- Oral surgery assistance
- Office management
- Dental staff support
- Professionalism and etiquette
- Stress management techniques
- Sterilization techniques
- Appointment scheduling
- Treatment room breakdown
- Dental software management
- Group instruction
- Data collection
- Emotional regulation
- Social skills development
- Parent collaboration
- System updates
- Appointment confirmation
- Medical filing
Timeline
Patient Registration Representative
IU Health University Hospital
08.2024 - 01.2025
Dental Assistant
Marion County Public Health Department
01.2023 - Current
Registered Behavior Technician
Damar International
06.2022 - 02.2025
High School Diploma -
Penn Foster Career School
Some College (No Degree) - Dental Hygiene
Ivy Tech Community College of Indiana
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