Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anjela Padilla Noriega

Sparks ,Nevada

Summary

Dynamic and customer-focused professional with experience at Wendy’s, excelling in multitasking and delivering exceptional service. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining a clean environment, contributing to a welcoming atmosphere that encourages repeat business.

Overview

2
2
years of professional experience

Work History

Crew Member

Wendy’s
03.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Retail Associate

Spirit Halloween
07.2024 - 11.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Sales Associates/ Kennel Attendant

Puppy Love
05.2024 - 06.2024
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
  • Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
  • Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
  • Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
  • Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Contributed to a positive workplace atmosphere by maintaining open communication with team members and proactively addressing issues or concerns.
  • Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
  • Developed strong relationships with clients by effectively communicating updates on their pets'' stay at the facility.
  • Provided engaging activities for animals to promote physical fitness and mental stimulation, resulting in happier, healthier pets.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Collaborated with veterinary professionals to administer medications or treatments as needed, ensuring optimal animal health outcomes.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.

Sales Associate

Spirt Halloween
07.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

High School Diploma -

North Star Online School
Reno, NV
06.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Problem-solving
  • Clear communication
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Self-discipline
  • Interactive communication skills
  • Cleaning and sanitizing
  • Flexible schedule

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Wendy’s
03.2025 - Current

Retail Associate

Spirit Halloween
07.2024 - 11.2024

Sales Associates/ Kennel Attendant

Puppy Love
05.2024 - 06.2024

Sales Associate

Spirt Halloween
07.2023 - 11.2023

High School Diploma -

North Star Online School

Similar Profiles

CREATE PROFILE
Anjela Padilla Noriega