Anjelena Gorgis
Surprise,AZ
Summary
Proven leader with extensive experience in fast-paced environments, notably with Starbucks. Excelled in labor and food cost control, and staff motivation, significantly enhancing operational efficiency. Skilled in inventory control and fostering a customer-oriented atmosphere, achieving notable customer satisfaction levels. Demonstrated ability to train and motivate teams, ensuring workplace safety and efficiency.
Overview
4
4
years of professional experience
Work History
ELD Log Support
Swift Transportation
2024.06 - 2025.11
- Provided technical support as the initial contact for users facing technical issues, troubleshooting hardware, software, and network problems.
- Conducted log audits by reviewing driver logs for accuracy and compliance with HOS and company standards.
- Performed data entry and correction by editing electronic logs upon request and retrieving missing logs from drivers.
- Addressed inquiries and provided support by responding to questions from drivers and staff regarding logs and HOS rules.
Warehouse Worker
Amazon
2023.07 - 2024.09
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 75 pounds.
- Assembled pallets and crates for secure transportation of materials.
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
Shift Supervisor
Starbucks
2021.10 - 2024.06
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts between employees to maintain positive and productive work environments.
Cashier
Walmart
2022.07 - 2023.07
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma - Diagnostic Medical Sonography
Maricopa Community Colleges, Gateway Community College
Phoenix, AZHigh School Diploma -
Valley Vista High School
Surprise, AZ2022
Skills
- Labor and food cost control
- Safety reviews
- Attendance oversight
- Shift reporting
- Staff motivation
- Inventory control
- Workplace safety
- Cash handling expertise
- Inventory control and record keeping
- Employee training
- Staff scheduling
- Customer-oriented
Languages
Arabic
Native or Bilingual
Assyrian
Native or Bilingual
Turkish
Professional Working
Education
true
Timeline
ELD Log Support
Swift Transportation
2024.06 - 2025.11
Warehouse Worker
Amazon
2023.07 - 2024.09
Cashier
Walmart
2022.07 - 2023.07
Shift Supervisor
Starbucks
2021.10 - 2024.06
High School Diploma - Diagnostic Medical Sonography
Maricopa Community Colleges, Gateway Community College
High School Diploma -
Valley Vista High School