Anjelica LacQuement
Thornton,CO
Summary
Efficient professional in logistics and supply chain management with a proven ability to maintain high productivity and completing tasks efficiently. Skilled in inventory management, order processing, and logistical coordination. Excels at problem-solving, time management, cross functional communication, and adaptability, ensuring smooth operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Inventory Control Analyst
Matheson Tri-Gas Inc.
07.2023 - Current
- Responsible for inventory management through the ERP system.
- Developed and improved inventory control systems by maintaining accurate data collection which includes, involving cycle counting and inventory reconciliations.
- Strengthened inventory processes by developing tracking systems for improved organization and maintain supply needs.
- Monitored the opening and closing of RMA work orders through ERP systems to improve RMA customer return process for increase customer satisfaction.
- Identified and minimized stock obsolescence by reviewing stock usage to prevent excess inventory levels and mitigate supply risks.
- Performed quarterly cycle counts to support audits, including root cause analyses in inventory records and resolution of inventory count discrepancies.
- Developed customized reports to provide insights into inventory performance, enabling informed decision-making among stakeholders.
Configuration Analyst - Contact
Homewatch CareGivers Inc
05.2022 - 02.2024
- Support configurations of practice management system (AlayaCare) and provide customer support to franchise owners and their staff.
- Create and document processes to align AlayaCare software with Homewatch Caregiver franchise operations and consumer expectations.
- Develop and update workflows for end-to-end system functions including workforce management, client management, accounting, and AlayaCare mobile application.
- Facilitate training and develop material for franchise offices to ensure successful business and brand operations.
- Implemented migration of 128 franchise offices to home health care practice management system AlayaCare.
- Manage and address support requests from franchise offices through Zendesk.
- Generated periodic reports, providing insights into system performance and configuration health.
Senior Supply Chain Analyst
Danone North America
06.2019 - 03.2022
- Proficiency in using SAP and supply chain software to analyze, harmonize and manage large data sets to help maintain accurate forecasts.
- Regularly review and maintain finished goods inventory levels, ensuring optimal stock levels to meet customer demand. Escalate any significant impacts or deviations from expected inventory levels to relevant stakeholders.
- Managed logistic cost reduction and project saving cost objectives by implementing procedures that ensured consolidation of shipments, optimizing resources, and outsourcing.
- Issue, track, maintain, and ensure accuracy of Purchase Orders for stocked and custom products through ERP systems.
- Perform inventory analysis with ability to identify slow moving items, define inventory turns at item/product category/warehouse location level.
- Collaborated with cross-functional teams to develop and execute comprehensive supply chain plans.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
Customer Service Representative
Crocs
12.2016 - 10.2018
- Provided excellent customer service via phone, chat, and email to ensure customer satisfaction.
- SAP/ Salesforce experience – Entering in orders, creating customer returns, and crediting customers accounts.
- Verified customers identification to secure fraudulent activity by following secure fraud guidelines.
- Develop interpersonal relations and utilized communication skills needed to deescalate conflicts.
- Maintained a positive and optimistic attitude while under pressure to resolve disputes and conflicts.
Education
Bachelor of Arts - Communications
Metropolitan State University of Denver
Denver, CO05-2019
Bachelor of Arts - Business Administration And Management
Front Range Community College
Westminster, CO05-2017
Skills
- SAP
- Microsoft Excel
- Data integration
- ERP software proficiency
- Analytical and critical thinking
- Multitasking and organization
- Supplier relationship management
- Cost reduction strategies
- Inventory optimization
- Continuous improvement
References
References available upon request.
Timeline
Inventory Control Analyst
Matheson Tri-Gas Inc.
07.2023 - Current
Configuration Analyst - Contact
Homewatch CareGivers Inc
05.2022 - 02.2024
Senior Supply Chain Analyst
Danone North America
06.2019 - 03.2022
Customer Service Representative
Crocs
12.2016 - 10.2018
Bachelor of Arts - Business Administration And Management
Front Range Community College
Bachelor of Arts - Communications
Metropolitan State University of Denver
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