Anjelica Gail Florin
Amazon Learning Trainer
Eagle Lake,FL
Summary
To find a job at a health-care facility and customer service industry where I can put my skills, knowledge, and experience to good use in providing high-quality care. I am hardworking, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Amazon Learning Trainer L3
Amazon
Ruskin, FL
06.2016 - Current
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Monitored day-to-day activities of employee especially the new hire, noting areas needing improvement and implementing plans for rectification.
- Wrote training manuals for new paths and positions according to strict company guidelines and protocols.
- Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
Data Processor
Eisenhower Middle School
Gibsonton, FL
02.2016 - 07.2016
- Located and corrected data entry errors and reported to management.
- Sorted and processed incoming reports before putting data into processing software.
- Verified accuracy of data before transcribing.
- Tracked and maintained records for school department.
- Double checked accuracy of hard copy paperwork and rectified any issues.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Receives incoming calls from parents and other departments, makes outbound calls
- Answered data questions for company leaders as subject matter expert to enhance decision making.
Marketing Manager Intern
On-trail Adventure
Laguna, Philippines
01.2013 - 11.2013
- Created proposals and organized pursuit documentation to support marketing staff.
- Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
- Planned and executed internal and external marketing events.
- Created professional business correspondence, spreadsheets and presentations.
- Wrote interesting copy with eye for current trends and viral potential.
- Maintained complete database of files, contacts and project materials.
- Developed ads targeting specific users for key promotions.
- Helped with planning and hosting of marketing events.
Education
High School Diploma -
Catholic School of Pacita
Binan Laguna, Philippines 06.2007 - 03.2011
Bachelor of Science - Hospitality Management
Divine Word College of Legazpi
Philippines 06.2011 - 11.2014
Associate of Science - Nursing
Keiser University
Lakeland FL 06.2021 - Current
Skills
Training material development
Public speaking
Online training experience
Employee training
Data organization
First Aid/CPR
Active Listening
Data Entry
Clerical Support
Leadership
Computer Skills
Customer Service
Medical office administration
Patient Management
Culinary talent
Hardworking
Multitasking and time management
Flexible
Interpersonal Skills
Positive attitude
Goal Oriented
Team player
Certification
CNA - Certified Nurse Assistant
Timeline
BLS - Basic Life Support
01-2022
CNA - Certified Nurse Assistant
12-2021
Associate of Science - Nursing
Keiser University
06.2021 - Current
Amazon Learning Trainer L3
Amazon
06.2016 - Current
Data Processor
Eisenhower Middle School
02.2016 - 07.2016
Marketing Manager Intern
On-trail Adventure
01.2013 - 11.2013
Bachelor of Science - Hospitality Management
Divine Word College of Legazpi
06.2011 - 11.2014
High School Diploma -
Catholic School of Pacita
06.2007 - 03.2011