Anjelika Savedra

• Evaluated auto claims to determine coverage and liability based on policy guidelines.
• Conducted thorough investigations, including interviews and inspections, to assess damages and claim validity.
• Collaborated with repair shops and service providers to obtain estimates and ensure timely claim resolution.
• Managed complex claims involving multiple parties, ensuring all documentation met regulatory standards.
• Mentored junior adjusters on best practices for assessing claims and customer interaction techniques.
• Streamlined claims processing procedures, resulting in improved turnaround times for claim approvals.
• Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
• Demonstrated expert knowledge of auto insurance policies and coverages, allowing for accurate assessment of damages and appropriate claim payouts.

I had to sell car wash packages while actively interacting with the members and guest.

I Had to be trained on the register while handling cash and credit card transactions.

I was in charge of watching the tunnel while cars were going through the wash to ensure no accidents or injuries happened while operating.

I had to clean the lot and the car wash specifically to Tommy’s express guidelines.

• Resolved customer inquiries and complaints, enhancing overall satisfaction.
• Monitored inventory levels of cleaning supplies and reported shortages promptly.
• Conducted quality inspections to maintain high standards of service delivery.

I was in charge of making drinks as well as serving according to TABC guidelines and Fat Tuesday standards

I was in charge of keeping track of payments and making sure all the inventory was accounted for throughout my shift and the week.

I had to train new employees to make the mixes for the base of our drinks as well as how to take orders and handle the registers.

I took inventory of the store weekly and made inventory orders.

I cleaned and made sure the store was presentable as well as food safe.

• Delivered exceptional customer service to enhance dining experience and promote repeat business.
• Managed multiple tables efficiently while ensuring timely food and beverage delivery.
• Collaborated with kitchen staff to accommodate special requests and dietary restrictions.
• Trained new servers on menu knowledge, service standards, and operational procedures.

• Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
• Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

• Operated cash register, collected payments and provided accurate change.
• Assisted with purchases, locating items and signing up for rewards programs.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Trained new team members in cash register operation, stock procedures and customer service.

• Prepared food items such as deli and hot sandwiches to meet customer specifications.
• Completed efficient store opening and closing procedures each day.
• Kept customer and food preparation areas clean and well-organized for maximum efficiency.
• Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
• Completed opening, closing and shift change tasks to promote store efficiency.
• Maintained clean, well-organized and properly sanitized front counter area to greet customers.