Summary
Overview
Work History
Education
Skills
Timeline
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Anjelina Drescher

Springfield,MO

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

9
9
years of professional experience

Work History

Sales Associate

Bath & Body Works
Springfield, MO
2022.08 - Current
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Answered store and merchandise questions and led customers to wanted items.
  • Built and maintained relationships with peers and upper management to drive team success.

Member Service Representative

TelComm CU
Springfield, MO
2023.06 - 2024.04
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Specialist

JPMorgan Chase
Springfield, Missouri
2015.09 - 2019.01
  • Developed and implemented specialized procedures for customer service operations.
  • Conducted regular meetings with staff to review progress and address any concerns.
  • Identified opportunities to enhance specialization resulting in increased efficiency.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

Associate of Arts - Marketing Management And Research

Ozarks Technical Community College
Springfield, MO
2025-12

Skills

  • Relationship Building
  • Complex Problem-Solving
  • Goal-Oriented
  • Strategic Planning

Timeline

Member Service Representative

TelComm CU
2023.06 - 2024.04

Sales Associate

Bath & Body Works
2022.08 - Current

Specialist

JPMorgan Chase
2015.09 - 2019.01

Associate of Arts - Marketing Management And Research

Ozarks Technical Community College
Anjelina Drescher