Anjelina Drescher
Springfield,MO
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
9
9
years of professional experience
Work History
Sales Associate
Bath & Body Works
Springfield, MO
08.2022 - Current
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered store and merchandise questions and led customers to wanted items.
- Built and maintained relationships with peers and upper management to drive team success.
Member Service Representative
TelComm CU
Springfield, MO
06.2023 - 04.2024
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Specialist
JPMorgan Chase
Springfield, Missouri
09.2015 - 01.2019
- Developed and implemented specialized procedures for customer service operations.
- Conducted regular meetings with staff to review progress and address any concerns.
- Identified opportunities to enhance specialization resulting in increased efficiency.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Associate of Arts - Marketing Management And Research
Ozarks Technical Community College
Springfield, MO12-2025
Skills
- Relationship Building
- Complex Problem-Solving
- Goal-Oriented
- Strategic Planning
Timeline
Member Service Representative
TelComm CU
06.2023 - 04.2024
Sales Associate
Bath & Body Works
08.2022 - Current
Specialist
JPMorgan Chase
09.2015 - 01.2019
Associate of Arts - Marketing Management And Research
Ozarks Technical Community College