Karin L. Johnson
Seguin,TX
Summary
Dynamic and personable administrative professional with a proven ability to foster effective communication and collaboration within diverse teams. Highly organized and detail-oriented, consistently excels in managing schedules, handling correspondence, and maintaining meticulous records. Known for enhancing workflow processes and positively contributing to company culture through efficient operations and exceptional customer service. Equipped with strong problem-solving skills and a solid background in high-volume office environments, dedicated to delivering outstanding support while cultivating positive relationships with clients and colleagues.
Overview
34
34
years of professional experience
Work History
Sales Associate
James Avery Craftsmen
Seguin, TX
11.2025 - Current
- ### STEP 1: Identify High-Value Responsibility Gaps
- Based on the existing work history statements, here are six missing responsibilities that would enhance the profile for a Sales Associate role at James Avery Craftsmen:
- **Engaged with customers to identify their needs and showcased relevant products effectively.**
- **Utilized POS systems to process transactions accurately and efficiently during busy sales periods.**
- Resolved customer inquiries and concerns promptly, enhancing satisfaction and building lasting relationships with clients.
- Collaborated with cross-functional teams to streamline processes related to sales transactions and customer service initiatives.
- Maintained an organized sales floor by overseeing product placement and ensuring cleanliness throughout the store.
- Developed rapport with repeat customers, contributing to loyalty through personalized service and follow-up interactions.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Administrative Assistant/Conierge
Morning Star Senior Living
Lone Tree, CO
09.2024 - 08.2025
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Greeted visitors and provided general information about the company.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and maintained filing systems for confidential documents and records.
- Responded to customer issues to provide immediate resolution and improve retention.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Answered questions from customers regarding products and services offered by the company.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
Verification Specialist
Feldhake Physical Therapy
Centennial, CO
04.2024 - 06.2024
- My job was to verify medical insurance for incoming patients as well as existing patients.
- To make sure that everything was verified to complete their recovery.
James Avery Specialist
Dillards Park Meadows
Lone Tree, CO
05.2022 - 12.2022
- Was responsible for running the boutique and other areas of the store.
- I enjoyed helping customers make choices on their purchases and being helpful in general in the store.
SSN (Special Needs) Pera
Douglas County School District
Highlands Ranch, CO
08.2021 - 05.2022
- Helping special needs children of all ages learn in the classroom and also teaching life skills.
- And supporting their individual needs.
Private Nanny
Erick and Eve Nelson
Aurora, CO
09.2002 - 01.2004
- Responsible for care of twin girls.
- And managing household.
Private Nanny
Jesse and Julie Ireland
Littleton, CO
08.1994 - 06.2001
- Responsible for daily care and educational activities for the triplets and their younger sister
- Light housekeeping, transportation and meal preparation.
Private Nanny
Ken & Bonnie Milano
Parker, CO
08.1992 - 06.1994
- Responsible for total care of preschool-aged girl
- Transportation, meal preparation, educational and art activities.
Education
Certificate - Early Childhood Education/Psychology
Arapahoe Community College
Littleton, CO05-1995
Skills
- Relationship Building
- Reliability
- Active Listening
- Team Building
- Professional Demeanor
- Decision-Making
- Effective Communication
- Problem-Solving Abilities
- Time Management Abilities
- Attention to Detail
- Coverage and Authorizations
- Customer Service
- Documentation and Correspondence
- Customer Relationship Management
- Patient confidentiality
- Customer service
- Data entry
- Time management
- Confidentiality protocols
- Problem solving
- Effective communication
- Professional and polished presentation
- Relationship building
- Administrative support
- Computer skills
- Reliable and punctual
Timeline
Sales Associate
James Avery Craftsmen
11.2025 - Current
Administrative Assistant/Conierge
Morning Star Senior Living
09.2024 - 08.2025
Verification Specialist
Feldhake Physical Therapy
04.2024 - 06.2024
James Avery Specialist
Dillards Park Meadows
05.2022 - 12.2022
SSN (Special Needs) Pera
Douglas County School District
08.2021 - 05.2022
Private Nanny
Erick and Eve Nelson
09.2002 - 01.2004
Private Nanny
Jesse and Julie Ireland
08.1994 - 06.2001
Private Nanny
Ken & Bonnie Milano
08.1992 - 06.1994
Certificate - Early Childhood Education/Psychology
Arapahoe Community College