Anjellica Toper
Las Vegas,NV
Summary
Solutions-focused, versatile professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a fifteen year career in the Military. Effective communicator who quickly masters new roles and technologies to achieve positive results.
Overview
17
17
years of professional experience
Work History
Account Manager, CSN
Allied Universal Security Services
Las Vegas, NV
09.2023 - Current
- Maintained team compliance with professionalism guidelines and security team standards.
- Trained new security officers on safety protocols and company standards.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Completed investigations of security incidents and wrote reports for permanent record.
- Recorded required data for incident reports and files.
Security Forces Supervisor
U.S Air Force
Las Vegas, NV
04.2013 - Current
- Performs force protection duties, including use of deadly force to protect personnel and resources
- Performs air base defense functions contributing to the force protection mission
- Operates speed measuring, drug and alcohol, and breath test devices
- Apprehends and detains suspects, searching persons and property
- Exhibits highly effective communication skills, both written and orally to senior leaders, directly enhancing decision-making, training and team leadership abilities.
- Led diverse group of individuals consisting of both American and foreign defense forces.
Client Manager at United Health Group
Allied Universal Security Services
LAS VEGAS, NV
02.2020 - 09.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Provided timely and accurate delivery of client communications.
- Focused on achieving highest level of expectations to meet client and company satisfaction.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Shift Lead at the Ridges HOA
G4S Secure Solutions
Las Vegas, NV
11.2017 - 03.2018
- Met safety protocols by providing 24-hour armed internal security for multiple events while monitoring security equipment and operational logbooks to control access.
- Monitored and authorized employee and guest access to guard against theft.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Supervised property entrances and exits and monitored employee safety.
- Reported daily activity, incidents and irregularities, including equipment and property damage, theft and presence of unauthorized persons.
CMI Receptionist/ Custom Protection Officer
G4S Secure soultions (USA) Inc.
Las Vegas, NV
11.2013 - 11.2017
- Provide a positive first point of contact for customers and clients
- Responsible for the buildings access control
- Provided administrative support for Cox Media, Cox Business, Human Resources, and Public Relations
- Create and Utilize spreadsheets in Microsoft Excel to maintain security accountability
- Manage incoming calls using Cisco phone system
Military Police
U.S Army
Pinellas Park, FL
03.2008 - 05.2013
- Led military police teams in support of battlefield operations
- Effective decision-maker in high-pressure environments
- Protected life and property on military installations
- Enforced military law and regulations
- provided Crime prevention and emergency response
Security/ Anti Terrorism/ Risk Managment
Critical Intervention Services (C.I.S)
Largo, FL
01.2011 - 10.2012
- Monitored access control systems including CCTV systems
- Responsible for immediately reporting accidents fires and other hazards
- Responsible for patrolling buildings, facilities, and perimeter areas to prevent damage to property
- Responsible for conducting asset protection surveillance for occupied and unoccupied residential units
- Responsible for calling and coordinating with police, fire, and EMT services
Education
Bachelor of Science - Nursing
College of Southern Nevada
Las Vegas, NV2026
Certificate of completion - Military Law enforcment
U.S Army Military Police school
2009
Skills
- Effective team leader
- Outstanding customer service
- Superb attention to detail
- Fast learner
- Works well under stress
- Currently holding and maintaining a Secret Security Clearance from the Department of Defense
Accomplishments
- Awarded the Army commendation Medal in 2010
- Awarded the Army Good Conduct Medal in 2010
- Awarded the Air Force Achievement Medal in 2018
Timeline
Account Manager, CSN
Allied Universal Security Services
09.2023 - Current
Client Manager at United Health Group
Allied Universal Security Services
02.2020 - 09.2023
Shift Lead at the Ridges HOA
G4S Secure Solutions
11.2017 - 03.2018
CMI Receptionist/ Custom Protection Officer
G4S Secure soultions (USA) Inc.
11.2013 - 11.2017
Security Forces Supervisor
U.S Air Force
04.2013 - Current
Security/ Anti Terrorism/ Risk Managment
Critical Intervention Services (C.I.S)
01.2011 - 10.2012
Military Police
U.S Army
03.2008 - 05.2013
Bachelor of Science - Nursing
College of Southern Nevada
Certificate of completion - Military Law enforcment
U.S Army Military Police school