Angel Martinez
Henderson,NV
Summary
Experienced in strategic account management, excelling at enhancing client relationships and driving revenue growth. Utilize innovative sales techniques to consistently close high-impact deals and exceed organizational goals. Demonstrated effective communication and negotiation skills, resulting in long-term client satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Account Executive (Restaurant Hospitality Specialist)
SpotOn
05.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Established and managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
- Fostered long-lasting relationships with major clients to secure repeat business and referrals.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Enhanced team performance, sharing best practices and mentoring junior account executives.
- Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.
- Communicated by phone, email and traveled for face to face contact for all accounts.
- Generated leads through networking, cold calls and industry connections
Outside Sales Representative
Sales Focus Inc.
08.2022 - 03.2023
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Built strong client rapport to establish diversified network of connections.
- Monitored competitor activities to maintain competitive advantage.
Account Manager
King of Hood's
12.2016 - 04.2022
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Boosted client retention by developing and implementing comprehensive account management strategy.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
- Communicated by phone, email and traveled for face to face contact for all accounts.
- Generated leads through networking, cold calls and industry connections
Regional Account Manager
Silver City Processing
09.2017 - 08.2018
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
- Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
- Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
- Communicated by phone, email and traveled for face to face contact for all accounts.
- Generated leads through networking, cold calls and industry connections.
- Renegotiated contracts with expiring accounts to continue relationships with current company clients.
- Regularly exceeded sales quotas through persistent follow-ups with prospects, detailed product knowledge demonstrations, and persuasive negotiations.
Account Manager
Allpro Hydrojetting & Pumping
01.2011 - 07.2017
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
- Communicated by phone, email and traveled for face to face contact for all accounts.
- Generated leads through networking, cold calls and industry connections
Education
High School Diploma -
Desert Pines High School
Las Vegas, NV06-2001
Skills
- Proven Sales Expertise
- Effective Sales Closer
- Business Client Relationship Management
- Strategic Negotiation & Objection Handling Practices
- Effective Communication & Follow-Up
- Goal-Achieving & Results Oriented
- Effective Team Leader
- Consistent Punctuality
- Workplace Professionalism
- CRM Software Expertise / Salesforce Proficiency
- Proficient in Microsoft Office Suite
- Professional Networking
Certification
- Prospecting Certification
- Objection Handling Certification
- Sales: Express Certification
- Silver Medal Certification
- Restaurant Demo Deck - Certification Test
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Executive (Restaurant Hospitality Specialist)
SpotOn
05.2023 - Current
Outside Sales Representative
Sales Focus Inc.
08.2022 - 03.2023
Regional Account Manager
Silver City Processing
09.2017 - 08.2018
Account Manager
King of Hood's
12.2016 - 04.2022
Account Manager
Allpro Hydrojetting & Pumping
01.2011 - 07.2017
High School Diploma -
Desert Pines High School