Anjenette Anthony Davis
Homestead,Florida
Summary
Detailed-oriented and tech savvy administrative professional with over a year of experience in technical and data support roles. Committed to maintaining data integrity, strong client relationships, and staying current with industry practices.
Overview
7
7
years of professional experience
Work History
Tax Expert – Customer Service Representative
TurboTax
12.2024 - 04.2025
- Assisting customers with tax-related inquiries, resolving issues, and providing support via phone, requiring strong communication and problem solving skills. Attention to detail. Handling confidential information. Using Microsoft Office, CRM and internal portals.
Lead Sales Consultant
Office Depot OfficeMax
Homestead, FL
01.2018 - 02.2021
- The Lead Retail Sales Associate is responsible for providing exceptional customer service, building lasting relationships, and using advanced selling skills to meet customer needs through cross-selling products and services.
Education
Bachelor Of Applied Arts And Science - Health Services Administration
Florida International University
08.2020
Associate Of Arts And Sciences - Health Services Administration
Miami Dade College
04.2018
Associate Of Arts And Sciences - Information Technology
Miami Dade College
04.2017
Skills
- Data Entry & Accuracy
- Computer Literacy
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Time Management & Organization
- Customer Service
- Multitasking & Prioritization
- Health Insurance Terminology
- CRM tool (Salesforce)
Timeline
Tax Expert – Customer Service Representative
TurboTax
12.2024 - 04.2025
Lead Sales Consultant
Office Depot OfficeMax
01.2018 - 02.2021
Bachelor Of Applied Arts And Science - Health Services Administration
Florida International University
Associate Of Arts And Sciences - Health Services Administration
Miami Dade College
Associate Of Arts And Sciences - Information Technology
Miami Dade College