Anjie Ellis
Kennesaw,GA
Summary
Risk mitigation specialist with 17 years of work experience in the Workers' Compensation industry. Created and implemented company standard operating procedures for the internal handling of Workers Compensation Injuries for companies of all sizes in multiple industries. Implementation has included streamlining and training across all divisions and acquisitions regarding the proper handling of employee injuries. Partnering with the TPA, external and internal legal representatives, and people operations teams to strategize best practices in an effort to mitigate claims costs while creating an employee supportive culture.
Overview
17
17
years of professional experience
Work History
Insurance Claims and Risk Mitigation Sr Analyst
Cox Automotive
11.2019 - Current
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Generated standard and custom reports to provide insights into business performance.
- Identified patterns and trends in large data sets and provided actionable insights.
Workers' Compensation Claims Consultant
Wells Fargo
07.2008 - 11.2019
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Analyzed financial data to identify cost-saving opportunities, advising clients on budget optimization strategies.
- Managed client relationships through regular check-ins and updates on project progress.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
Claims Adjuster
AIG
07.2007 - 07.2008
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Attended industry conferences and workshops to stay current on trends and developments within the field of claims adjusting.
- Researched claims and incident information to deliver solutions and resolve problems.
Education
Associate of Arts - Fashion Merchandising
Bauder College
Atlanta, GABBA - Business Management
Kennesaw State University
Kennesaw, GASkills
- Client management
- Data Analysis
- Performance monitoring
- Report Preparation
- Technical understanding
- Analytical Thinking
- Root Cause Analysis
- Risk Analysis
- Risk Mitigation
- Data and Analytics
- Risk Assessment
- Process Improvement
Timeline
Insurance Claims and Risk Mitigation Sr Analyst
Cox Automotive
11.2019 - Current
Workers' Compensation Claims Consultant
Wells Fargo
07.2008 - 11.2019
Claims Adjuster
AIG
07.2007 - 07.2008
Associate of Arts - Fashion Merchandising
Bauder College
BBA - Business Management
Kennesaw State University