Anjie Haertle
Bend,OR
Summary
Reliable Housekeeping Room Attendant with experience in guest room cleaning, linen management, and high-touch surface sanitation. Skilled in customer service, team communication, and responding quickly to guest and department requests. Focused on maintaining clean, safe, and welcoming rooms that support positive guest experiences.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
Residence Inn Marriott
Bend, Oregon
08.2024 - Current
- Cleaned guest suites to meet Marriott housekeeping standards.
- Inspected rooms for cleanliness, damage, and missing items prior to guest check-in to ensure quality standards.
- Changed linens, towels, and bedding in occupied and vacant rooms.
- Ensured bathrooms were clean and stocked with fresh towels and toiletries, and restocked towels, rugs, and toiletries before guest check-in.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls, and counters.
- Cleaned guest rooms by vacuuming carpets and dusting furniture.
- Reviewed rooms for cleanliness, damage, and missing items before release.
- Verified rooms met standards for cleanliness and tidiness.
- Restocked toiletries, supplies, and guest amenities in room carts.
- Kept cleaning cart stocked with fresh linens and towels.
- Polished and sanitized floors, counters, bathtubs, and window sills.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, and telephones.
- Greeted clients and guests politely while completing daily duties.
- Answered guest requests with prompt, courteous service.
- Answered requests from guests and other departments in a timely manner.
- Provided guests with information on hotel services and room features.
- Collaborated with coworkers to ensure timely completion of tasks.
- Supported front desk coordination for room readiness and guest arrivals.
- Removed soiled linens and articles from rooms and delivered items to the laundry area.
- Onboarded new housekeeping staff by demonstrating approved cleaning procedures for consistent service quality.
- Organized storage areas for efficient access to materials and supplies.
- Kept housekeeping carts, linens, and cleaning supplies organized for daily service.
- Swept stairwells, vacuumed hallways, and cleaned public restrooms as needed.
- Followed established cleaning procedures and reduced per-room labor time while maintaining hotel quality standards.
- Reported maintenance concerns to supervisors and engineering staff.
- Communicated with maintenance team about needed repairs.
- Reported maintenance issues or damage found in guest rooms to the supervisor.
- Reported guest concerns, safety issues, and maintenance problems immediately to the supervisor.
- Moved beds, sofas, and small furniture to wipe baseboards and remove dust and dirt from hard-to-reach areas.
- Followed safety procedures when using chemical cleaners and power equipment.
- Supported laundry operations by sorting linens and loading machines as needed.
- Reported damage or theft of hotel property to management.
Composite Technician
Epic Aircraft
Bend, Oregon
08.2023 - 08.2024
- Laid up carbon fiber materials for fuselage and control assemblies, ensuring structural integrity and performance.
- Carried out vacuum bagging and curing steps for bonded composite components.
- Built composite aircraft parts for Epic Aircraft from engineering drawings.
- Made durable composite parts by combining separate materials with precision.
- Built molds and tooling for composite parts with different materials.
- Pressed fiberglass mat or cloth into molds, smoothed wrinkles, and removed air bubbles to produce quality parts.
- Trimmed excess fiberglass and carbon from edges to remove extra material.
- Cut waste by following specifications closely during composite part production.
- Used engineering team instructions to meet product design requirements.
- Followed Epic Aircraft safety rules, work instructions, and quality standards.
- Worked safely while on-site and followed all safety requirements.
Education
GED -
Central Oregon Community College
Bend, OR09-2023
Skills
- Housekeeping standards
- Room inspection
- Bathroom sanitation
- Cleaning proficiency techniques
- Floor care techniques
- Cleaning equipment operation
- Chemical safety compliance
- Linen management
- Materials handling
- Time management skills
- Customer service
- Problem solving
- Team communication
- Clear communication
- Customer service
Timeline
Housekeeping Room Attendant
Residence Inn Marriott
08.2024 - Current
Composite Technician
Epic Aircraft
08.2023 - 08.2024
GED -
Central Oregon Community College