Anjoli Robinson

• Oversaw comprehensive cleaning operations for residential and commercial spaces. Developed and implemented flexible cleaning schedules, including daily, weekly, biweekly, and monthly services. Focused on delivering high-quality move-in and move-out cleaning solutions.
• Developed and implemented efficient scheduling systems to optimize workforce productivity.
• Conducted regular inspections to maintain high cleanliness standards across all client sites.
• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Consulted with customers to assess needs and propose optimal solutions.

• Assistant clients with credit repair and loan approvals
• Analyzed client credit reports to identify areas for improvement and recommend actionable solutions.
• Developed personalized credit improvement plans aligned with client financial goals.
• Responded to client concerns and questions about credit scores and methods to improve numbers.
• Received and submitted customer payments to further reduce open account balances.

• Scheduling appointments, monitor and coordinate patient treatment plans, educate member of their condition and connect them with health care providers.
• Collaborated with healthcare teams to streamline communication and enhance patient care delivery.
• Delivered excellent patient experiences and direct care.
• Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.

• Managed leasing processes, ensuring timely follow-ups with prospective tenants.
• Developed and maintained strong relationships with clients, enhancing tenant satisfaction.
• Conducted property tours and showcased amenities to potential renters effectively.
• Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.

• Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
• Managed order processing and tracking using company-specific systems, ensuring timely delivery.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.

Facilitated the handling of customer phone accounts during refurbishment, ensuring seamless transitions and support.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.

• Assisted patients in out of bed or wheelchair
• Help patients with toilet and bathroom needs
• Assist with feeding of the patients
• Provide patients with important social and emotional support
• Maintain records of patients care
• Accomplishments
• Assisted the care team by providing helpful, comforting and compassionate care to patients and families.
• Skills Used
• Demonstrated ability to interact with patients, relatives, guests, and all levels of staff.
• Able to anticipate to the needs of the patients
• Effective planning, organizational and detail-orientation skills

• Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
• Assisted nursing staff with patient assessments, contributing to effective care plans.
• Monitored vital signs and reported changes to nursing personnel promptly.
• Maintained cleanliness and safety of resident environments, adhering to health regulations.

• Provide general care and emotional support to patients
• Perform light house keeping and laundry tasks
• Prepared/maintained documentation
• Managed mealtimes and monitored eating habits
• Accomplishments
• Being someone my patients could depend on, always giving the security of knowing they had someone they could trust with their lives.
• Skills Used
• Ability to work with patients
• Ability to document daily activities
• Excellent communication skills
• Compassionate nature
• Outstanding attention to detail

• Assisting the teacher in preparing lesson plans for the students.
• Discussing academic progress of the students with their parents.
• Undertaking various activities of the classroom such as decorating it and supervising the students in the classroom.
• Accomplishments
• Exceptional versatility and adaptability
• Solid organizational abilities
• Dedication and drive as a hard-working individual
• Skills Used
• Ability to teach children of all age groups
• Ability to patiently handle students and deal with disruptive behavior.
• Ability to effectively communicate the various students issues with their parents.
• Excellent communication skills.

• Assisting patients with their personal care needs such as showering, dressing, and eating.
• Observing and reporting changes in patients conditions
• Assisting with rehabilitation exercises, basic treatment for mobility and communication needs.
• Participate in case reviews, consulting with the team caring for the patients, to evaluate the clients need for continuing services.
• Accomplishments
• Highly praised for effective teamwork and constant delivery of exceptional care to residents.
• Maintain good rapport with everyone I work with.
• Skills Used
• Actively looking for ways to help people.
• Talking to others to convey information effectively.
• Ability to communicate with patients.
• Ability to work independently with attention to detail and multiple priorities.

• Taking care of patients in the comfort of their own homes. Duties included bathing, meal prep, housekeeping and laundry.
• Accomplishments
• Being a compassionate worker and providing a steady companion in their time of need.
• Skills Used
• Active listening, Monitoring, Social perceptiveness and observing and reporting changes with patients.