I have an experience of 5 years in the field of administration and customer relatioms Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
HUMAN RESOURCE STUDENT REPRESENTATIVE
GANNON UNIVERSITY
ERIE, PA
Planned and coordinated metric data
Assisted human resources in various departments (Business Analysts of Gannon University, Administration supports, senior and junior journalists, recruiting and staffing department)
Prepared various records and data for the department using Excel, Microsoft Word, and tableau
Performed analysis of archived data including data cleanup and data validation using tool Tableau.
TRAFFIC ASSISTANT
TRIVANDRUM
01.2009
Handling the passengers
Post Flight Handling
Back Office Management
Coordinating with the duty officers to organize and control all aspects related to passengers.
Front Office
FRONT OFFICE INCHARGE
01.2012 - 01.2015
Management
Preparing Monthly Ministry Report
Taking Company written and verbal approvals
Marketing Co-ordination
Medical Reports
Preparation of monthly Insurance statements
Arrangement of Doctors and staff duty schedule
CUSTOMER RELATIONS EXECUTIVE
TRIVANDRUM
01.2010 - 01.2011
Handling the Reception and Front Desk
Attending all incoming calls and queries
Preparation of various monthly reports
Responsible for all correspondence and maintaining the filing system
Education
MBA - BUSINESS ANALYTICS
GANNON UNIVERSITY
01.2021 - 01.2022
SOFTWARE TESTING/QUALITY ASSURANCE - undefined
BACHELOR’S - BUSINESS ADMINISTRATION
SRI SATYA SAI UNIVERSITY
01.2016 - 01.2019
Diploma - AIRLINE AND AIRPORT MANAGEMENT
INSTITUTE OF AVIATION ACADEMY
01.2009 - 01.2010
TESTING - undefined
TECHMASTERS INSTITUTE OF SOFTWARE DEVELOPMENT AND SOFTWARE
Skills
Technical & Managerialundefined
Accomplishments
Created report on the COVID-19 situation in the United States - Organizational Communication and Data Visualization with Tableau (Project of two- 2022)
Collected and analyzed the recent covid reports of the most affected countries in the world
Made visual forecasts and solutions through Tableau data visualization and analysis
New Business Model Canvas – ANALYSIS ON SADE BARON, (Project of three -2022)
Studied and analyzed the existing business model of Sade Baron using Business model canvas
From the analysis and collected data, forecasts and dashboards were made for the visual representations using the tools Tableau, BI, Microsoft Word, and Excel
Final report was made with recommendations, score in digital marketing, financial management, connecting to the resources, clear forecast of the sales from the previous years of business
Project on SOLAR ENERGY MARKET - ENTREPRENEURSHIP IN A TECHNOLOGICAL ENVIRONMENT (PROJECT OF THREE-2021)
Timeline
MBA - BUSINESS ANALYTICS
GANNON UNIVERSITY
01.2021 - 01.2022
BACHELOR’S - BUSINESS ADMINISTRATION
SRI SATYA SAI UNIVERSITY
01.2016 - 01.2019
Front Office
FRONT OFFICE INCHARGE
01.2012 - 01.2015
CUSTOMER RELATIONS EXECUTIVE
01.2010 - 01.2011
TRAFFIC ASSISTANT
01.2009
Diploma - AIRLINE AND AIRPORT MANAGEMENT
INSTITUTE OF AVIATION ACADEMY
01.2009 - 01.2010
HUMAN RESOURCE STUDENT REPRESENTATIVE
GANNON UNIVERSITY
SOFTWARE TESTING/QUALITY ASSURANCE - undefined
TESTING - undefined
TECHMASTERS INSTITUTE OF SOFTWARE DEVELOPMENT AND SOFTWARE