Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ANJU GOPALAKRISHNAN

Alpharetta,GA

Summary

I have an experience of 5 years in the field of administration and customer relatioms Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

HUMAN RESOURCE STUDENT REPRESENTATIVE

GANNON UNIVERSITY
ERIE, PA
  • Planned and coordinated metric data
  • Assisted human resources in various departments (Business Analysts of Gannon University, Administration supports, senior and junior journalists, recruiting and staffing department)
  • Prepared various records and data for the department using Excel, Microsoft Word, and tableau
  • Performed analysis of archived data including data cleanup and data validation using tool Tableau.

TRAFFIC ASSISTANT

TRIVANDRUM
01.2009
  • Handling the passengers
  • Post Flight Handling
  • Back Office Management
  • Coordinating with the duty officers to organize and control all aspects related to passengers.

Front Office

FRONT OFFICE INCHARGE
01.2012 - 01.2015
  • Management
  • Preparing Monthly Ministry Report
  • Taking Company written and verbal approvals
  • Marketing Co-ordination
  • Medical Reports
  • Preparation of monthly Insurance statements
  • Arrangement of Doctors and staff duty schedule

CUSTOMER RELATIONS EXECUTIVE

TRIVANDRUM
01.2010 - 01.2011
  • Handling the Reception and Front Desk
  • Attending all incoming calls and queries
  • Preparation of various monthly reports
  • Responsible for all correspondence and maintaining the filing system

Education

MBA - BUSINESS ANALYTICS

GANNON UNIVERSITY
01.2021 - 01.2022

SOFTWARE TESTING/QUALITY ASSURANCE - undefined

BACHELOR’S - BUSINESS ADMINISTRATION

SRI SATYA SAI UNIVERSITY
01.2016 - 01.2019

Diploma - AIRLINE AND AIRPORT MANAGEMENT

INSTITUTE OF AVIATION ACADEMY
01.2009 - 01.2010

TESTING - undefined

TECHMASTERS INSTITUTE OF SOFTWARE DEVELOPMENT AND SOFTWARE

Skills

Technical & Managerialundefined

Accomplishments

  • Created report on the COVID-19 situation in the United States - Organizational Communication and Data Visualization with Tableau (Project of two- 2022)
  • Collected and analyzed the recent covid reports of the most affected countries in the world
  • Made visual forecasts and solutions through Tableau data visualization and analysis
  • New Business Model Canvas – ANALYSIS ON SADE BARON, (Project of three -2022)
  • Studied and analyzed the existing business model of Sade Baron using Business model canvas
  • From the analysis and collected data, forecasts and dashboards were made for the visual representations using the tools Tableau, BI, Microsoft Word, and Excel
  • Final report was made with recommendations, score in digital marketing, financial management, connecting to the resources, clear forecast of the sales from the previous years of business
  • Project on SOLAR ENERGY MARKET - ENTREPRENEURSHIP IN A TECHNOLOGICAL ENVIRONMENT (PROJECT OF THREE-2021)

Timeline

MBA - BUSINESS ANALYTICS

GANNON UNIVERSITY
01.2021 - 01.2022

BACHELOR’S - BUSINESS ADMINISTRATION

SRI SATYA SAI UNIVERSITY
01.2016 - 01.2019

Front Office

FRONT OFFICE INCHARGE
01.2012 - 01.2015

CUSTOMER RELATIONS EXECUTIVE

01.2010 - 01.2011

TRAFFIC ASSISTANT

01.2009

Diploma - AIRLINE AND AIRPORT MANAGEMENT

INSTITUTE OF AVIATION ACADEMY
01.2009 - 01.2010

HUMAN RESOURCE STUDENT REPRESENTATIVE

GANNON UNIVERSITY

SOFTWARE TESTING/QUALITY ASSURANCE - undefined

TESTING - undefined

TECHMASTERS INSTITUTE OF SOFTWARE DEVELOPMENT AND SOFTWARE
ANJU GOPALAKRISHNAN