Summary
Overview
Work History
Education
Skills
Projects
Languages
Timeline
Generic

ANJU GOPALAKRISHNAN

ALPHARETTA,GA

Summary

Enthusiastic and detail-oriented individual with a strong educational background in business analysis, seeking a challenging position as an Entry-Level Business Analyst. Eager to apply academic knowledge and analytical skills to contribute effectively to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

HUMAN RESOURCE STUDENT REPRESENTATIVE

GANNON UNIVERSITY
ERIE , PENNSYLVANIA
  • Planned and coordinated metric data
  • Assisted human resources in various departments (Business Analysts of Gannon University, Administration supports, senior and junior journalists, recruiting and staffing department)
  • Prepared various records and data for the department using Excel, Microsoft Word, and tableau
  • Performed analysis of archived data including data cleanup and data validation using tool Tableau.

FRONT OFFICE INCHARGE

SULTANATE OF OMAN
01.2012 - 01.2015
  • Front Office Management
  • Preparing Monthly Ministry Report
  • Taking Company written and verbal approvals
  • Marketing Co-ordination
  • Medical Reports
  • Preparation of monthly Insurance statements
  • Arrangement of Doctors and staff duty schedule.

CUSTOMER RELATIONS EXECUTIVE

TRIVANDRUM , INDIA
01.2010 - 01.2011
  • Handling the Reception and Front Desk
  • Attending all incoming calls and queries
  • Preparation of various monthly reports
  • Responsible for all correspondence and maintaining the filing system.

TRAFFIC ASSISTANT

TRIVANDRUM , INDIA
01.2009
  • Handling the passengers
  • Post Flight Handling
  • Back Office Management
  • Coordinating with the duty officers to organize and control all aspects related to passengers.

Education

MBA in BUSINESS ANALYTICS -

GANNON UNIVERSITY
12.2022

SOFTWARE TESTING/QUALITY ASSURANCE -

TECHMASTERS INSTITUTE OF SOFTWARE DEVELOPMENT AND SOFTWARE TESTING
01.2017

BACHELOR’S IN BUSINESS ADMINISTRATION -

SRI SATYA SAI UNIVERSITY

Diploma in AIRLINE AND AIRPORT MANAGEMENT -

INSTITUTE OF AVIATION ACADEMY

Skills

Dashboards

  • Tableau
  • Oracle
  • Data Analysis
  • Business Management
  • Market Research
  • Big Data
  • Workday
  • Statistics
  • MS Office
  • Auditing
  • MS Excel
  • Jira
  • Selenium
  • Business Operations Understanding
  • Project Coordination
  • Organization Skills
  • Problem-Solving Skills

Projects

Created report on the COVID-19 situation in the United States - Organizational Communication and Data Visualization with Tableau (Project of two- 2022), Collected and analyzed the recent covid reports of the most affected countries in the world. Made visual forecasts and solutions through Tableau data visualization and analysis., Tableau, BI, Microsoft Word, Excel, 2022 

New Business Model Canvas – ANALYSIS ON SADE BARON, (Project of three -2022), Studied and analyzed the existing business model of Sade Baron using Business model canvas. From the analysis and collected data, forecasts and dashboards were made for the visual representations using the tools Tableau, BI, Microsoft Word, and Excel. Final report was made with recommendations, score in digital marketing, financial management, connecting to the resources, clear forecast of the sales from the previous years of business., Tableau, BI, Microsoft Word, Excel, 2022 

Project on SOLAR ENERGY MARKET - ENTREPRENEURSHIP IN A TECHNOLOGICAL ENVIRONMENT (PROJECT OF THREE-2021), 2021, To establish SolarAdvantage, a service-based company that focuses on promoting the adoption of solar energy systems. The key objectives include reducing the cost of solar systems for customers, educating them about system functionalities, and highlighting the long-term economic and environmental benefits.

Languages

English
Full Professional
Hindi
Full Professional
Tamil
Full Professional

Timeline

FRONT OFFICE INCHARGE

SULTANATE OF OMAN
01.2012 - 01.2015

CUSTOMER RELATIONS EXECUTIVE

01.2010 - 01.2011

TRAFFIC ASSISTANT

01.2009

HUMAN RESOURCE STUDENT REPRESENTATIVE

GANNON UNIVERSITY

MBA in BUSINESS ANALYTICS -

GANNON UNIVERSITY

SOFTWARE TESTING/QUALITY ASSURANCE -

TECHMASTERS INSTITUTE OF SOFTWARE DEVELOPMENT AND SOFTWARE TESTING

BACHELOR’S IN BUSINESS ADMINISTRATION -

SRI SATYA SAI UNIVERSITY

Diploma in AIRLINE AND AIRPORT MANAGEMENT -

INSTITUTE OF AVIATION ACADEMY
ANJU GOPALAKRISHNAN