ANJU MANGRATI
El Cerrito,California
Summary
Certified Phlebotomy Technician with extensive experience in medical laboratory settings, including recent clinical training in the U.S. Highly skilled in venipuncture, patient interaction, specimen processing, and maintaining a sterile environment. Demonstrated ability to efficiently manage patient flow while delivering compassionate care. Seeking a phlebotomy role in a healthcare organization to utilize my skills and pursue professional growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Center Associate
The UPS Store
08.2024 - Current
- Clear and Polite communication to assist customers with inquiries, orders, and complaints
- Operating the point-of-sale (POS) system for billing and transactions.
- Managing multiple customers simultaneously during busy hours.
- Lifting and moving packages safely (often up to 50 lbs).
- Knowledge of UPS systems for creating shipping labels, tracking packages, and offering shipping solutions.
- Operating printing, copying, fax machines, and scanning machines for customer needs.
- Keeping the store clean and items well-organized for easy access.
- Working well with team members to keep the store running smoothly.
MEDICAL LABORATORY TECHNICIAN
Nepal National Hospital
06.2018 - 08.2023
- Maintained a clean and safe work environment in the lab by following safety protocols
- Supervised and instructed other technicians, laboratory assistants, interns, volunteer and Students(OJT)
- Communicated effectively with patient and other healthcare professionals
- Followed safety protocols when handling hazardous materials
- Operated laboratory equipment such as centrifuges, microscope, semi analyzers and automated analyzers.
- Manually examined cells which were stained with dye to locate abnormalities
MEDICAL LABORATORY TECHNICIAN
Rhythm Neuropsychiatry Hospital
01.2020 - 12.2020
- Maintained a healthy work environment in the lab by following safety protocols
- Conducted drug toxicology screening tests from urine samples
- Conducted and analyzed routine blood tests and body fluids
- Collected blood sample of patient from OPD, wards and cabin
- Operated laboratory equipment such as centrifuge, microscope, and semi automated analyzers
- Analyzed results of tests and experiments to ensure quality results
PAID INTERN
Nepal National Hospital
06.2018 - 03.2019
- Gained experience, exposure and knowledge of career-specific procedures and systems
- Demonstrated ability to take initiative and work independently on assigned projects
- Developed strong organizational and time management skills by completing multiple tasks simultaneously
RETAIL SALES ASSISTANT
Jai Nepal Autoparts
01.2015 - 07.2015
- Greeted customers warmly and engaged in conversation to assess needs
- Assisted in store merchandising, stocking shelves and setting up displays
- Arranged store products on shelves and promotional displays
- Maintained records related to sales
- Maintained a clean and organized store environment
- Handled cash register operations, including payments, returns, and exchanges
- Cleaned shelves, counters, and tables
Education
Phlebotomy Training Specialists
El Cerrito, CA01-2024
Bachelor of Arts (B.A.) - Rural Development and Sociology
Tri-Chandra Multiple Campus
Kathmandu05-2020
Proficiency Certificate - Medical Laboratory Technology
National Multiple College
Nepal03-2018
High School Diploma -
Oxbridge International Secondary School
Lalitpur, Nepal12-2017
Skills
- Venipuncture
- Sample and specimen collection
- Patient care
- Laboratory procedures understanding
- Equipment maintenance
- Teamwork and collaboration
- Customer services
- Multitasking
- Problem-solving abilities
- Adaptability and flexibility
Certification
Certified Phlebotomy Technician (CPT 1)
American Heart Association BLS Certification
Certificate To Roll Fingerprints by Department of Justice .
Timeline
Center Associate
The UPS Store
08.2024 - Current
MEDICAL LABORATORY TECHNICIAN
Rhythm Neuropsychiatry Hospital
01.2020 - 12.2020
MEDICAL LABORATORY TECHNICIAN
Nepal National Hospital
06.2018 - 08.2023
PAID INTERN
Nepal National Hospital
06.2018 - 03.2019
RETAIL SALES ASSISTANT
Jai Nepal Autoparts
01.2015 - 07.2015
Bachelor of Arts (B.A.) - Rural Development and Sociology
Tri-Chandra Multiple Campus
High School Diploma -
Oxbridge International Secondary School
Phlebotomy Training Specialists
Proficiency Certificate - Medical Laboratory Technology
National Multiple College
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