Versatile manager with broad experience in both business development and clinical research, known for high productivity and efficient task completion. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager – Business & Operations
Vital RX Solutions
Sugar Land
01.2025 - Current
Oversee day-to-day operations of the wholesale distribution business, including procurement, inventory management, warehousing, and order fulfillment.
Establish SOPs for the storage, handling, and distribution of pharmaceutical products in compliance with FDA and DEA regulations.
Oversee proper documentation of all transactions, track-and-trace requirements under DSCSA (Drug Supply Chain Security Act).
Monitor quality assurance processes to ensure products are stored and shipped under required conditions (temperature, security, etc.).
Develop and execute a strategic sales plan to target and acquire new clients.
Manage the entire sales cycle from initial contact, needs analysis, product presentation, negotiation, and contracting.
Build strong, trust-based relationships with key decision-makers.
Act as the primary point of contact for key accounts, ensuring high satisfaction, and identifying opportunities for account growth (upselling/cross-selling).
Manage the day-to-day ordering process to align with sales forecasts and inventory targets.
Develop and implement inventory control procedures to minimize stock-outs, reduce carrying costs, and prevent product expirations.
Oversee relationships with third-party logistics (3PL) providers for warehousing, order picking, packing, and shipping. Resolve any inventory discrepancies swiftly.
Manager – Business & Operations
Tru Vital
Missouri City
01.2025 - Current
Drive cross-functional coordination between product development, sales, and marketing.
Assist in budgeting, forecasting, and financial planning for business growth.
Monitor operating costs, and identify opportunities for efficiency.
Ensure compliance with FDA and other regulatory requirements for cosmetic and skin care products.
Conduct market research on consumer trends, competitors, and product demand.
Monitor inventory levels, and forecast demand to avoid stockouts or overproduction.
Maintain documentation related to product, labeling & Safety.
Associate Manager, Quality Control
MS Clinical Research Pvt. Ltd
11.2017 - 02.2019
Periodic operational checks within each functional department to verify that clinical data are generated, collected, handled, analyzed and reported according to the protocol, SOPs & GCPs.
Ensuring that MSCR SOPs are followed and executed by the MSCR employees as per the process defined in the SOPs.
Investigate the abnormalities and inconsistencies as per the SOP/ quality system manual and taking required action to prevent the deviation.
Conducted Internal audit and performed external audits. (ISO, Client, Vendor audits)
CAPA Management for quality improvement.
To develop clear systems and procedures and regularly check that systems meet applicable standards.
Addressing the concerns in timely manner to avoid reworks.
Review and approve the monitoring plan.
Ensuring calibration and validation activities are completed in timely manner for all clinical instruments.
Approval of monitoring report for parallel activities like subject recruitment, subject database management, Study data management.
Quality approval by reviewing the documents like study protocols, source documents, Case reports forms, Inform consent documents, Study reports, Close out reports.
Report and provide work updates to immediate supervisor on regular basis.
Maintaining accuracy and quality throughout a clinical study is continual, dynamic process.
Analyst
Cytespace Research Pvt. Ltd
06.2015 - 05.2016
Coordinated the process of conducting Feasibility, Study start-up activities & to provide analytical support.
Responsible for Feasibility & Start up process.
Created and maintained the track of all documents and activities conducted.
Managed the network of Cytespace sites by efficiently supporting the line managers in terms of data, information and knowledge exchange.
Coordinated the activities related to training, sharing best practices, creation of management information systems and processes to efficiently manage the Cytespace site network.
Maintained the confidentiality of the essential documents received from the Sponsor/CRO and from the Sites.
Reported metrics of site performance.
Reviewed SSE and site performance metrics related to patient pre-screening, recruitment, CRF or eCRF completion timelines, query resolution or management, maintenance of Investigator Site File and other trial related study documents including trial master file and study documentation keeping up at Site, patient visit follow up and compliance at site, IP and supplies accountability at Site, prepare site for monitoring visits, QA visits and sponsor visits, coordinate monitoring visit/ audit action items closure at site, tracking of investigator/site payments and patient reimbursements per contract.
Site Coordinator
Clinart MENA
11.2014 - 12.2014
Conducted site visit for Ophthalmology studies.
Responsible for end-to-end activities in site coordination.
Accountable for data collection, data entry and electronic data capture.
Identified and facilitated solved the issues at site level.
Clinical Research Coordinator
West Fort Hi-Tech Hospital
07.2010 - 01.2013
To assist the study.
Coordinating with trail subjects, Sponsor, IEC.
Regular coordination with study monitors for study updates.
Ensuring adequate clinical supplies/ material availability at site.
Case Reports Form handled: Inform, Medidata, Idatafax, Dendrite, RDC.
Responsible for maintaining documents (ICF, ISF, Correspondence and SUSAR Reports).
Accountable for the following: E-CRF and paper CRF filling / updating / query processing.
Prepared letters for EC Notification and submissions /Documentation.
Baseline checkups like Blood pressure, Temperatures.
IVRS, IWRS for randomizing the subjects.
Maintained the temperature logs for IP/ IP handling.