Anjyla Alvarado

• Coordinated departmental communication to streamline workflows and enhance operational efficiencies.
• Assisted in project management for the Client Advisory Program.
• Implemented the E-Verify program from project planning through completion, including training new hires.
• Built and maintained the team analytics dashboard.
• Collaborated with leadership to evaluate needs and optimize operational plans.
• Led successful projects to completion in collaboration with cross functional departments, including analytics, product, legal, and marketing.
• Boosted productivity by establishing effective communication channels between departments.
• Streamlined operations by implementing efficient processes and procedures.
• Ensured compliance with industry regulations, keeping accurate records and managing audits as required.

• Conducted thorough needs assessments to identify gaps in existing onboarding resources, leading to improvements in content and delivery methods.
• Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
• Facilitated training sessions to equip current employees with necessary skills and knowledge.
• Implemented digital tools for efficient tracking of onboarding progress and compliance.
• Collaborated with department heads to align onboarding with organizational goals.

• Handled VIP client escalations and project meetings.
• Handled all new project creations.
• Maintained all start work and department documents in compliance with state and federal regulations.
• Trained new department employees.

Provided budget calculations to leadership

• Assisted Real Estate Originators and Processors with new residential loans.
• Reviewed and documented appraisals.
• Handled incoming client calls and questions.
• Assisted with department project from management.

• Handled client escalation calls.
• Advised and opened new accounts.
• Handled financial transactions.
• Assisted Managers with Team Projects.