Ankela Malo
New York
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Maimonides Medical Center
Brooklyn
03.2024 - Current
- Assisted nursing staff with daily patient care tasks and activities.
- Monitored patient vital signs and reported changes to healthcare professionals.
- Maintained cleanliness and safety of patient rooms and common areas.
Medical Assistant
Family Health& Cardiac Center
05.2023 - 01.2024
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Medical Assistant -
Emergency Training Center
Brooklyn , NyEkg&phlebotomy -
Emergency Training Center
Brooklyn, NYEconomics & Legal - Economics
University "Aleksander Xhuvani "
AlbaniaHight School -
Kosove E Madhe
AlbaniaSkills
- Procedure Assistance
- Medical Terminology
- Phlebotomy
- HIPAA Compliance
- Patient Scheduling
- Medical Billing
- Patient-Focused Care
- Insurance Claims
- Medical Procedures
- Equipment Sterilization
- Specimens Collection and Processing
- Dementia and Alzheimer's Knowledge
- CPR
- Feeding Assistance Expert
- Type Coding
- Vital Sign Monitoring
- Electronic Medical Records
- Medical Terminology Knowledge
- Compassionate Caregiver
- Monitoring Patient Progress
- Lab Equipment Calibration
- Lab Equipment Operation
- Direct Patient Care
- Patient Bathing
- Knowledge of EKG Rhythm Interpretation
- Electrocardiographic Rhythm Recognition
- Complex Problem-Solving
- Emergency Room Procedures
- First Aid
- CPR Certification
- Phlebotomy Techniques
- Patient Care Coordination
- Anatomy and Physiology Knowledge
- First Aid Certification
- Medication Administration
- Insurance Verification
- EKG Administration
- Clinical Documentation
- Team Collaboration
- Time Management
- Antigen Testing
- Vital sign monitoring
Certification
- CCMA - Certified Clinical Medical Assistant
- NHA -National healthcare association
- CET - EKG Technician
- PT - Phlebotomy Technician
- Bls-Basic life saver
- CPR
- First Aid
Languages
4,1,3
Timeline
Patient Care Technician
Maimonides Medical Center
03.2024 - Current
Medical Assistant
Family Health& Cardiac Center
05.2023 - 01.2024
Medical Assistant -
Emergency Training Center
Ekg&phlebotomy -
Emergency Training Center
Economics & Legal - Economics
University "Aleksander Xhuvani "
Hight School -
Kosove E Madhe