RACHEL BAKER
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Offers 9 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Responsible team player always willing to assume additional responsibility to support coworker needs, and meet team goals.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
The Kaiser Permanente Medical Group
07.2022 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Medical Assistant
The Kaiser Permanente Medical Group
07.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing Procedure rooms and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Medical Assistant
Sacramento County Health Center
03.2015 - 07.2022
- Prepared patients for examinations, procedures, and treatments
- Cleaned, prepared, and maintained examinations rooms and treatment areas
- Obtained client medical history, medication information, symptoms, and allergies.
- Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification
- Administered oral and parenteral medications and immunizations as directed by supervising the physicians
- Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures
- Completed patient interviews and intake forms, including documenting vital signs and medical histories
- Prepared specimens for outside lab testing, as ordered by the physicians
- Performed medical records management, including filing, organizing and scanning documents.
Medication Aide
Fair Oaks Estates
05.2021 - 11.2021
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Administered prescribed drugs to high-volume patient caseload.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Administered medications to patients and remained vigilant for negative side effects.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Reported changes in patient status regarding drug therapy.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored medication storage area to maintain medication security and control.
- Reordered medication to maintain adequate supply.
Education
Medical Assisting Certificate -
Charles A Jones Career and Education Center
Sacramento, CAHigh School Diploma -
Luther Burbank Highschool
Sacramento, CA06.2012
Skills
- Medical terminology
- Vital sign monitoring
- Needs assessments
- Inventory management
- Patient support
- Medication administration
- Office support
- Prepare/ clean treatment rooms
- Sterilize instruments
- Sterilization Techniques
- ADL Support
- Feeding Assistance
- Specimen Collection
- Mobility Assistance
- Information Protection
- Emergency Response
- Vital Signs Monitoring
- Qualified in Patient Transport
- Professional Bedside Manner
- Blood Glucose Monitoring
- Patient Scheduling
- Procedure Assistance
- Emptying Catheter Bags
- Simple Dressings
- Compassionate Caregiver
- Suctioning
- OB/GYN Procedures
References Available
upon request
Timeline
Patient Care Technician
The Kaiser Permanente Medical Group
07.2022 - Current
Medical Assistant
The Kaiser Permanente Medical Group
07.2022 - Current
Medication Aide
Fair Oaks Estates
05.2021 - 11.2021
Medical Assistant
Sacramento County Health Center
03.2015 - 07.2022
Medical Assisting Certificate -
Charles A Jones Career and Education Center
High School Diploma -
Luther Burbank Highschool
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