ANKIT SHAH
Parsippany,NJ
Summary
Results-driven Assistant Manager with over six years of leadership experience in fast-paced restaurant and retail environments. Experienced in supervising staff, managing daily operations, employee scheduling, inventory control, cash handling, and delivering exceptional customer service. Strong background in training team members, maintaining food safety standards, improving operational efficiency, and supporting business goals. Holds a Bachelor of Business Administration with a concentration in Management Information Technology.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant Manager
Muy Brands Taco Bell
Parsippany, NJ
01.2016 - 01.2022
- Supervised daily restaurant operations and led team members to deliver excellent customer service.
- Managed employee scheduling, shift assignments, and labor costs.
- Trained, coached, and mentored new and existing employees on company procedures and food safety standards.
- Ensured compliance with health, sanitation, and quality control regulations.
- Processed customer transactions, handled cash management, and reconciled daily sales.
- Assisted with inventory management, ordering supplies, and maintaining stock levels.
- Resolved customer concerns professionally while maintaining a positive dining experience.
- Supported opening and closing procedures and maintained operational efficiency.
- Helped achieve sales and performance goals through effective team leadership.
Assistant Manager
News Plus
Parsippany, NJ
03.2022 - 12.2022
- Assisted in overseeing daily retail store operations and ensuring smooth business performance.
- Supervised employees by assigning daily responsibilities and monitoring productivity.
- Created employee schedules based on business needs and staffing requirements.
- Assisted with hiring, onboarding, and training new employees.
- Managed inventory by receiving deliveries, stocking merchandise, and placing supply orders.
- Provided outstanding customer service while resolving customer questions and concerns.
- Maintained accurate cash handling procedures and balanced registers.
- Ensured the store remained organized, clean, and compliant with company standards.
- Supported the Store Manager with administrative tasks and daily operational planning.
Clerk
ADP
Parsippany, NJ
01.2018
- Received, verified, and matched client reports, payroll documents, and CDs.
- Reviewed documents for quality assurance and initiated corrective actions when necessary.
- Prepared and processed payroll documents for mailing using automated mailing equipment.
- Packaged client materials according to company procedures.
- Sorted, organized, and prepared outgoing shipments for UPS, FedEx, and courier pickup.
- Maintained accuracy while meeting strict production deadlines in a fast-paced environment.
Education
Bachelor of Business Administration - Management of Information Technology
Montclair State University
Montclair, NJBusiness Administration - undefined
County College of Morris
Randolph, NJSkills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Point-of-Sale (POS) Systems
- Cash Register & Cash Handling
- Inventory Management Systems
- Scheduling & Shift Planning
- Timekeeping Systems
- Daily Sales Reporting
- Credit/Debit Payment Processing
- Microsoft Outlook
- Google Workspace (Docs, Sheets, Drive)
- Basic Data Entry & Documentation
- Email & Business Communication
Certification
- ServSafe Food Protection Manager Certification
- Certified QA Tester – Manual Testing & Automation Testing
Timeline
Assistant Manager
News Plus
03.2022 - 12.2022
Clerk
ADP
01.2018
Assistant Manager
Muy Brands Taco Bell
01.2016 - 01.2022
Business Administration - undefined
County College of Morris
Bachelor of Business Administration - Management of Information Technology
Montclair State University