ANKITA SAXENA REBELLO
Pine Brook,NJ
Summary
Seasoned, result oriented professional with 14 years of overall experience in Data Analytics, Collections Operations in retail finance and banking domains.
Effective communicator across all levels with an expertise in transitioning & working across diverse functions.
Adept at handling clients/ stakeholder management
Currently located in USA, looking for opportunities in India/ US (Sponsorship required in US)
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Volunteer
American Red Cross
Redmond, WA
02.2020 - Current
- Worked with Digital Engagement Lead to create Digital and Web analytics dashboards using Adobe analytics and Power BI
- Established social media traffic/trend, ad campaigns reporting for ARC
- Transformed excel dashboards into Power BI DB for 2021 Board survey, increasing user satisfaction by 35%
- Established Automated ARC operations reporting, saving time for reports by 70%
Assistant Manager
EXL Service
Ahmedabad, Gujarat
01.2014 - 03.2017
- Analyze User behavior using KPIs, segmentation
- Insight development for marketing and direct mail campaigns for Home Equity Lending, Credit card, Auto loans using SQL, DW tools
- Develop and present ‘story telling’ presentations/deep dives to client team
- Customer Onboarding Analytics
Process Developer/Assistant Manager
GE Capital
Gurgaon/Hyderabad
10.2002 - 12.2013
- Work in Teams, Handle collection queries (FDCPA)
- Manage inventory reporting for Inventory Program management for GE Retail Finance
- Analyze, develop Marketing analytics and Promo campaigns for top retailers in US using SAS/SQL
- Extract data, automate reports, create BI Dashboards, Quick Marketing Intelligence reports
- Build key stakeholder relationships (Stakeholder management for onshore and offshore)
- Establish workflows, process improvement maps
Education
B.COM (Hons) - Economics & Accountancy
Calcutta University
Kolkata 01.1999 - 01.2002
Skills
Data querying: SAS, SQL, MS Excelundefined
Timeline
Volunteer
American Red Cross
02.2020 - Current
Assistant Manager
EXL Service
01.2014 - 03.2017
Process Developer/Assistant Manager
GE Capital
10.2002 - 12.2013
B.COM (Hons) - Economics & Accountancy
Calcutta University
01.1999 - 01.2002
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