Ankitkumar Patel
Piscataway,NJ
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS
2024 - Current
- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Maintained inventory levels, performing regular stock checks to minimize shortages.
- Assisted pharmacists in compounding medications, ensuring compliance with safety standards.
- Provided exceptional customer service by addressing patient inquiries and concerns promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collected co-payments or full payments from customers.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
IT Support Engineer
One
2022 - 2022
- Provided technical support for hardware and software issues, ensuring timely resolutions.
- Collaborated with team to troubleshoot network connectivity problems and optimize performance.
- Assisted in maintaining IT documentation, including user guides and troubleshooting procedures.
- Monitored system performance and reported anomalies to senior engineers for further analysis.
- Participated in asset management by tracking equipment inventory and software licenses.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Helped streamline repair processes and update procedures for support action consistency.
Pharmacy Technician
My Pharmacy
12.2019 - 01.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Educate customers on promotional ans sales offers to help increase in sales.
- Increased customer survey score by over.
Education
Bachelor of Computer Applications -
Anna University
Chennai Tamil Nadu No Degree - Electronics And Communications Engineering
ADIT Institute of Science & Technology
New Vallabh Vidhyanagar, Dist:-Anand(Gujarat) IndiaSkills
- Policies & Protocols
- Claims Rejection Resolution
- Relationship Building
- Managing Inventory
- Written and oral communication skills
- Optical Needs Assessment
- Medication Documentation
- Insurance Approvals
- Cash Register Operation
- Answering and Routing Calls
- Proper Labeling Procedures
- Customer Inquiries
- Customer service
- Data entry
- Workflow optimization
- Updating medication histories
- Multitasking and organization
- Quality assurance and control
- Medication safety protocols
- Refill requests
- Prescription labeling
- Medication labels
Languages
English
Hindi
Gujarati
Marathi
Certification
- CPhT - Certified Pharmacy Technician
- AWS - Certified Solution architect associate
Timeline
Pharmacy Technician
My Pharmacy
12.2019 - 01.2021
No Degree - Electronics And Communications Engineering
ADIT Institute of Science & Technology
Certified Pharmacy Technician
CVS
2024 - Current
IT Support Engineer
One
2022 - 2022
Bachelor of Computer Applications -
Anna University