Ann Andrews
Batavia
Summary
Registered Nurse with a proven track record at United Memorial Medical Center, excelling in patient advocacy and care planning. Demonstrated strong clinical judgment and compassion while mentoring staff and enhancing patient satisfaction through effective communication. Skilled in documentation and crisis intervention, ensuring high-quality care for diverse patient populations.
Overview
30
30
years of professional experience
Work History
Registered Nurse
United Memorial Medical Center
06.2008 - Current
- Administered patient care, monitoring vital signs and managing medication schedules.
- Collaborated with interdisciplinary teams to develop comprehensive patient care plans.
- Educated patients and families on health management.
- Mentored junior nursing staff, fostering professional development and adherence to best practices.
- Led initiatives to improve patient satisfaction scores through enhanced communication strategies.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Streamlined documentation processes, enhancing accuracy and compliance with healthcare regulations.
Dietary Assistant
LeRoy Village Green
05.1996 - 06.2008
- Supported meal preparation and service in alignment with dietary guidelines.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with dietary team to accommodate individual resident nutritional needs.
Education
Associate of Applied Science - Nursing
Genesee Community College
Batavia, NY06-2008
Skills
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Compassion and empathy
- Care planning
- Care plan development
- Nursing staff leadership
Timeline
Registered Nurse
United Memorial Medical Center
06.2008 - Current
Dietary Assistant
LeRoy Village Green
05.1996 - 06.2008
Associate of Applied Science - Nursing
Genesee Community College