Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ann Ferguson

Rio Rancho,NM

Summary

Dynamic sales professional with a proven track record at CDS, leveraging strong interpersonal skills and brand awareness to enhance product visibility and drive customer engagement. Expert in product demonstration and tailored sales strategies, resulting in increased purchase intent and customer satisfaction. Committed to delivering exceptional service and fostering lasting client relationships.

Overview

10
10
years of professional experience

Work History

Product Sampler

CDS
02.2021 - 11.2024
  • Boosted sales with effective product sampling strategies tailored to the target audience.
  • Customized sales pitches based on individual consumer preferences or needs, resulting in more personalized interactions that drove purchase intent further.
  • Monitored competitor activity within stores, reporting insights that contributed to improved marketing tactics or sales initiatives.
  • Promoted multiple products simultaneously while maintaining focus on each individual item''s key features and benefits.

Sales Associate

Ace Hardware
06.2020 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Credit Specialist

Alliance Data
05.2017 - 08.2019
  • Increased customer satisfaction, resolving disputes and offering payment solutions tailored to individual needs.
  • Maintained accurate documentation of all credit-related activities, ensuring compliance with company policies and industry regulations.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Reduced risk exposure by conducting thorough credit analyses for new and existing clients.

Sales Associate

Dillards Department Store
06.2014 - 08.2015

Helped Guests find the right fashion,ran cash wrap,worked in the fitting room,did inventory,price changes, making sure everything is in order, worked on displays for our current fashion.

Education

Associate of Arts - Medical Billing And Coding

Florida Technical College
DeLand, FL
07-2012

Skills

  • Brand awareness
  • Product demonstration
  • Strong interpersonal skills
  • Shipping and receiving

Timeline

Product Sampler

CDS
02.2021 - 11.2024

Sales Associate

Ace Hardware
06.2020 - 02.2021

Credit Specialist

Alliance Data
05.2017 - 08.2019

Sales Associate

Dillards Department Store
06.2014 - 08.2015

Associate of Arts - Medical Billing And Coding

Florida Technical College