Ann Harris
Conroe,TX
Summary
Dynamic sales professional with extensive experience in customer relationship management and negotiation techniques. Recognized for fostering client relationships and driving sales growth through tailored strategies and effective communication.
Overview
35
35
years of professional experience
Work History
Data Entry Supervisor
Texas Metabolics,inc
Dallas, Texas
08.2019 - 07.2025
- Managed data entry team and monitored performance to uphold data integrity and operational standards.
- Supervised daily data entry operations for health data management systems.
- Conducted quality checks on entered data to maintain integrity and accuracy.
- Reviewed staff data entry errors and provided constructive feedback to enhance accuracy and learning.
- Collaborated with IT team to troubleshoot software issues affecting data entry.
- Coordinated interdepartmental communications on data-related inquiries and updates to ensure clarity and accuracy.
Sales Executive
Nebraska Furniture Mart
Dallas, TX
01.2015 - 08.2019
- Demonstrated product features and benefits to drive sales conversations.
- Sourced new sales opportunities through inbound lead follow-up.
- Cultivated relationships with existing customers to encourage repeat business.
- Engaged customers to assess furniture needs and preferences, enhancing personalized service.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction.
- Participated in promotional events to enhance brand visibility within the community.
- Managed inventory levels and ensured stock availability for customers.
- Utilized point-of-sale systems to process transactions efficiently and accurately.
- Collaborated with team members to maintain an organized showroom environment.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Negotiated contracts with clients, securing agreements that aligned with company goals.
- Assisted in training new sales staff on company policies and product knowledge.
- Trained junior sales staff on techniques for improving customer service experience.
- Identified new potential markets and developed plans for targeting them.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
Sales Executive
Rooms To Go
The Woodlands, Texas
03.2013 - 01.2015
- Demonstrated product features and benefits to drive sales conversations.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Sourced new sales opportunities through inbound lead follow-up.
- Engaged customers to identify specific furniture needs and preferences, enhancing personalized service.
- Cultivated relationships with existing customers to encourage repeat business.
- Negotiated contracts with clients on behalf of the company.
- Utilized point-of-sale systems to process transactions efficiently and accurately.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Used cold calling and networking to sell products and services.
- Participated in promotional events, increasing brand visibility and attracting new customers within the community.
- Collaborated with team members to create an organized showroom, improving customer experience and accessibility.
- Managed inventory levels and ensured stock availability for customers.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Assisted in training new sales staff on company policies and product knowledge.
- Trained junior sales staff on techniques for improving customer service experience.
- Identified new potential markets and developed plans for targeting them.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
- Attended industry events to build relationships with key contacts in the field.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
Sales Manager
Academy Sports Outdoors
The Woodlands, Texas
04.2011 - 03.2013
- Developed sales plans and strategies to align team objectives with revenue targets.
- Led team meetings to discuss sales strategies and goals.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Trained staff on product knowledge and customer service techniques.
- Performed sales consultations and educated clients on products and services.
- Fostered relationships with key customers, enhancing loyalty and retention.
- Established relationships with key clients, while maintaining existing customer base.
- Achieved company growth and brand development through market expansion and sales.
- Created and presented monthly sales performance reports to management, highlighting key insights.
- Analyzed sales data to identify trends and customer preferences.
- Coordinated with vendors to ensure timely delivery of products.
- Implemented inventory management systems to optimize stock levels.
- Oversaw daily operations to maintain high service standards in the store.
- Managed daily operations of sales department, including supervision of staff members.
- Developed promotional plans to enhance store visibility and engagement.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Sales Associate
Macy's
The Woodlands, Texas
10.2008 - 04.2011
- Assisted customers with product selection, offering tailored recommendations to enhance satisfaction.
- Assisted customers with product selection and provided tailored recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer inquiries and resolved issues promptly and professionally.
- Resolved customer inquiries and issues promptly, ensuring a positive shopping experience.
- Collaborated with team members to enhance customer service experiences.
- Participated in promotional events to attract customers and boost sales.
- Processed transactions efficiently using point-of-sale systems.
- Greeted customers warmly, delivering exceptional service to foster loyalty.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Stocked shelves with new merchandise and updated pricing labels regularly.
- Answered incoming telephone calls to provide store, product and services information.
- Worked with fellow sales team members to achieve group targets.
Stay at Home Parent
Stay At Home Mom
The Woodlands, Texas
05.1990 - 10.2008
- Coordinated daily schedules and routines for children, fostering a structured environment.
- Facilitated educational activities and playdates, enhancing children's social skills.
- Prepared nutritious meals and snacks to support healthy growth.
- Mediated conflicts among siblings, creating a harmonious home atmosphere.
- Coordinated household tasks and chores to maintain a clean environment.
Education
Associate of Arts - Business
Del Mar College
Corpus Christi, TX05-1975
High School Diploma -
W B Ray High School
Corpus Christi, TX05-1973
Skills
- Order management
- Data analysis
- Customer relationship management
- Sales operations
- Sales strategy
- Account management
- Inventory management
- Negotiation techniques
- Team leadership
- Employee training
- Coaching skills
- Effective communication
- Time management
- Problem solving
- Team oversight
- Sales presentations
- Communication skills
Timeline
Data Entry Supervisor
Texas Metabolics,inc
08.2019 - 07.2025
Sales Executive
Nebraska Furniture Mart
01.2015 - 08.2019
Sales Executive
Rooms To Go
03.2013 - 01.2015
Sales Manager
Academy Sports Outdoors
04.2011 - 03.2013
Sales Associate
Macy's
10.2008 - 04.2011
Stay at Home Parent
Stay At Home Mom
05.1990 - 10.2008
Associate of Arts - Business
Del Mar College
High School Diploma -
W B Ray High School