Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ann Heese

ALBUQUERQUE

Summary

Dedicated blackjack dealer with over a decade of experience, skilled in cash handling and game integrity. Committed to enhancing player experiences through exceptional service and keen observation.

Overview

43
43
years of professional experience

Work History

Blackjack Dealer/Surveillance Operator

Grand Lodge Casino at Hyatt Regency Lake Tahoe
Incline Village, NV
05.2013 - 12.2023
  • Dealt blackjack games with precision, ensuring adherence to casino rules and regulations.
  • Managed game flow by efficiently collecting bets and distributing payouts.
  • Monitored players for compliance with gaming policies, addressing any irregularities promptly.
  • Provided exceptional customer service, enhancing player experience and engagement at tables.
  • Developed strong relationships with regular patrons, fostering loyalty and repeat business.
  • Demonstrated flexibility in scheduling availability to accommodate peak periods or special events within the casino.

Blackjack Dealer

Caesars Palace Hotel And Casino
Las Vegas, NV
07.1980 - 09.1990
  • Managed player transactions and maintained accurate chip counts during gameplay.
  • Monitored game integrity, identifying and addressing discrepancies promptly.
  • Dealt blackjack games while ensuring adherence to casino rules and regulations.
  • Provided exceptional customer service, fostering a welcoming atmosphere for all players.

Education

Associate of Applied Science - Nursing

Community College of Southern Nevada
Las Vegas, NV
12-1991

Skills

  • Game integrity monitoring
  • Cash management
  • Keen observation
  • Patience and tolerance
  • Keen observation

Timeline

Blackjack Dealer/Surveillance Operator

Grand Lodge Casino at Hyatt Regency Lake Tahoe
05.2013 - 12.2023

Blackjack Dealer

Caesars Palace Hotel And Casino
07.1980 - 09.1990

Associate of Applied Science - Nursing

Community College of Southern Nevada