Ann Hodges
Coordinator
Port Richey,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Breakfast Host
Quality Inn Near the Island
Pigeon Forge, TN
06.2025 - 08.2025
- Managed daily breakfast service, ensuring timely and efficient food preparation and presentation.
- Trained new staff on menu offerings, kitchen protocols, and customer service standards.
- Implemented quality control measures to enhance guest satisfaction and dining experience.
Assistant Kitchen Manager
Dolly Parton's Stampede
Pigeon Forge, TN
01.2025 - 06.2025
- Supervised kitchen staff, ensuring compliance with safety and sanitation standards.
- Coordinated inventory management, optimizing food supply processes and reducing waste.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Operations
Dolly Parton's Stampede
Pigeon Forge, TN
07.2023 - 01.2025
- Responsible for overseeing the laundry staff. Responsible for overseeing the housekeeping staff. Making the schedule and submitting it to manager for approval. Making a supply list and submitting to manager for ordering supplies. Submitting uniform orders to management for all departments. Maintaining the flowerbeds to keep weeds out. Scrapping gum from sidewalks and parking lot. Cleaning windows, and emptying trash. Cleaning office buildings restrooms. Painting when needed. Helping with the maintenance of the facility.
- Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Conducted regular facility inspections to identify repair needs or improvements.
- Maintained facility grounds, equipment, and safety compliance.
- Ordered, maintained and distributed supplies and inventory.
Laborer
Fortified Installation
Spanish Fort, AL
08.2022 - 01.2023
- Help with the installation of garage doors, gutters, handrails, and storm protection.
- Operations
Operations
Dolly Parton's Stampede
Pigeon Forge, TN
05.2022 - 07.2022
- Responsible for doing laundry, cleaning bathrooms, pulling weeds, and maintaining the building.
Housekeeper
Mandi's Maids
Mobile, AL
08.2020 - 11.2020
- To clean people's houses for them. The job included cleaning bathrooms, dusting, cleaning kitchens, sweeping, vacuuming, and general house cleaning jobs.
Operations Assistant
Hatfield & McCoy's Dinner Show
Pigeon Forge, TN
05.2019 - 03.2020
- Presently do Maintenance, Janitorial, and Laundry for the company. Duties include: Washing costumes, napkins, towels, kitchen uniforms, and cleaning rags. Cleaning the restrooms, lobby, production area, and parking lot at times. Helping to maintain building equipment, and fixtures.
Housekeeper
WONDERWORKS
Pigeon Forge, TN
03.2019 - 05.2019
- To clean the facilities through out the day. Keep the restrooms clean and stocked. I also work in Laser Tag, concession, and to help serve lunches to groups.
Associate
Dazzle Up
Sevierville, TN
02.2019 - 03.2019
- To greet guest. To hang apparel. To price and stick merchandise.
Front Desk Agent, Housekeeper, Laundry attendant, Kitchen worker, and Maintenance
Home2 Suites
D'iberville, MS
04.2015 - 05.2016
- Front Desk- to greet guest with a smile, check them in or out, help the guest with any request that they had, to check their bill was taken care of, to leave notes for incoming shift, if there were any problems to report to the correct department and send to manager as well.
- Housekeeping- to clean the rooms upon checkout, full cleans, and everyday cleaning. To give guest extra towels or anything they requested.
- Kitchen- to set up breakfast, stock all drinks, keep fresh coffee for guest, to clean the kitchen and dining room. To make sure that the breakfast was ready for the next day.
- Maintenance- to take care of parking lot, all trash, and mi or repairs I was able to make. Report any problems to management.
Cashier
Bebos
Mobile, AL
07.2013 - 09.2013
- Cashier- to help customers with their purchase. To write up their orders for oil change and car wash. To stock the convenience store.
Merchandiser
GARDEN VISION
Mobile, AL
02.2013 - 06.2013
- To place plants out as on planogram, to empty racks of flowers,and shrubs.to make sure prices are all visible and correct. To take care of plants.
Custodian
University of South Alabama
Mobile, AL
08.2010 - 04.2012
- Maintain a 3 story office building. To clean all offices, bathrooms, elevators, and stairwells. To help wherever needed.
Backroom Coordinator
Marshalls
New Port Richey, FL
09.2025 - Current
- Implemented efficient backroom organization systems to enhance accessibility and workflow.
- Trained new team members on operational procedures and safety protocols for effective onboarding.
- Collaborated with cross-functional teams to streamline backroom operations and improve overall efficiency.
Senior Operations Expert
Fred's
Chickasaw, AL
10.2009 - 05.2010
- To open and close the store, to make change orders and do deposits. To schedule the employees for the best coverage, while staying in budget. To place orders and receive orders. To hire and fire employees. To handle customer complaints and problems to the best of my abilities.
Key Holder/Supervisor
Burkes Outlet
Saraland, AL
04.2009 - 08.2009
- To open and close the store, to make deposits, to receive trucks, to put out merchandise, to handle customer complaints as best as possible.
Education
GED -
Pearl River High School
Pearl River, LA05.1997
Skills
- Customer Service Skills
- Janitorial
- Cash Handling
- Time Management
- Custodial Experience
- Cashier (2 years)
- Planograms
- Residential Cleaning
- Laundry
- Store Management Experience
- Pricing
- Housekeeping
- Cleaning
- Customer Service (3 years)
- Merchandising
- Management (Less than 1 year)
Timeline
Backroom Coordinator
Marshalls
09.2025 - Current
Breakfast Host
Quality Inn Near the Island
06.2025 - 08.2025
Assistant Kitchen Manager
Dolly Parton's Stampede
01.2025 - 06.2025
Operations
Dolly Parton's Stampede
07.2023 - 01.2025
Laborer
Fortified Installation
08.2022 - 01.2023
Operations
Dolly Parton's Stampede
05.2022 - 07.2022
Housekeeper
Mandi's Maids
08.2020 - 11.2020
Operations Assistant
Hatfield & McCoy's Dinner Show
05.2019 - 03.2020
Housekeeper
WONDERWORKS
03.2019 - 05.2019
Associate
Dazzle Up
02.2019 - 03.2019
Front Desk Agent, Housekeeper, Laundry attendant, Kitchen worker, and Maintenance
Home2 Suites
04.2015 - 05.2016
Cashier
Bebos
07.2013 - 09.2013
Merchandiser
GARDEN VISION
02.2013 - 06.2013
Custodian
University of South Alabama
08.2010 - 04.2012
Senior Operations Expert
Fred's
10.2009 - 05.2010
Key Holder/Supervisor
Burkes Outlet
04.2009 - 08.2009
GED -
Pearl River High School