Ann-Kathrin Hossl
Austin
Summary
Senior Program Manager with 10+ years of experience leading enterprise-scale AI/ML and transformation programs across global organizations. Proven record of building program management frameworks from the ground up, overseeing portfolios of concurrent initiatives, and aligning executives, technical teams, and business stakeholders to deliver measurable results. Skilled in resource allocation, stakeholder engagement, and process optimization, bridging strategy and execution to drive productivity lifts, cost savings, and organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr. Program Manager – AI/ML Lifecycle & New Product Development
IDEXX Laboratories, Inc.
01.2023 - Current
- Established the program management framework for IDEXX’s Data & AI organization as the first dedicated program hire, building the foundation of the PMO to support technical teams and enable scalable delivery.
- Led strategic AI initiatives for veterinary care, reducing average case review time from 7 minutes to 2 minutes - a 71% productivity lift - and delivering $80M in projected annual savings annually from a single initiative.
- Oversaw a portfolio of AI programs within the InVue product suite, coordinating Data Science, MLOps, Software, and Business stakeholders to deliver solutions at scale.
- Designed governance structures (roadmaps, dependency/risk tracking, portfolio reporting, standardized communications) that improved executive visibility and accelerated strategic decision-making.
- Acted as the primary liaison between technical teams and executive sponsors, translating technical complexity into business outcomes and ensuring alignment with corporate strategy.
Sr. Project Manager – AI/ML Lifecycle (InVue)
IDEXX Laboratories, Inc.
01.2023 - 01.2024
- Implemented roadmap and communication strategies for the InVue AI program, breaking down silos and aligning cross-functional stakeholders across product, science, and engineering.
- Supported the first major delivery of AI features in InVue by facilitating collaboration between technical teams and business leaders.
- Built and operationalized structured update and risk communication systems, enabling transparency and proactive issue resolution for executive stakeholders.
Program Manager – Machine Learning & Localization
Amazon.com, Inc.
01.2021 - 01.2023
- Managed a portfolio of ML and NLP programs spanning 31 marketplaces; optimized resource allocation across teams and vendors to reduce costs and accelerate delivery.
- Acted as primary liaison between program managers, engineers, and senior leaders, ensuring cross-functional alignment and escalating risks where needed.
- Directed launch of 17 customer service AI solutions across 31 markets, reducing global monthly customer contacts by 3.1%.
- Drove process optimization within annotation workflows, improving data acceptance from 81% → 95% and reducing rework by 556 hours/month.
- Built and scaled a 60-person human data delivery program, aligning global CS AI/ML initiatives with corporate objectives while coaching and mentoring team leads.
ML Data Associate – ML/NLP
Amazon.com, Inc.
01.2021 - 01.2021
- Supported multilingual NLP models, implementing improvements that raised translation quality by >10% in international markets.
- Partnered with engineers and product managers to optimize models, driving a 3.1% reduction in CS contact volume across six global marketplaces.
German Language Teacher
Rosetta Stone
01.2019 - 01.2021
- Delivered customized learning programs, increasing customer satisfaction by 45%.
Full-Time Parent
Self-Employed
01.2013 - 01.2019
- Managed household and caregiving responsibilities, demonstrating adaptability, prioritization, and leadership.
Corporate Finance Consultant
Strafin Corporate Services GmbH
01.2011 - 01.2013
- Conducted financial and market analysis to support strategic decisions and business development.
- Expanded client base through targeted partnerships and outreach.
Education
MBA - Business Management
Liverpool John Moores University
01.2013
BBA - Business Management
University of Wales
01.2012
Skills
- Strategic Program & Portfolio Management
- AI/ML Lifecycle & Product Development
- Executive & Stakeholder Engagement
- Cross-Functional Leadership & Escalation
- Resource Allocation & Capacity Planning
- Process Optimization & Operational Excellence
- Roadmap & Strategic Planning
- PMO Framework Development
- Global Operations & Localization
- Change Management & Communication Strategy
Certification
- Diploma in Strategic Management, 2013
- Diploma in Project and Event Management, 2011
- Foreign Language Correspondent Spanish & English, 2011
Languages
Fluent in English
Fluent in German
Fluent in Portuguese
Fluent in Spanish
Timeline
Sr. Program Manager – AI/ML Lifecycle & New Product Development
IDEXX Laboratories, Inc.
01.2023 - Current
Sr. Project Manager – AI/ML Lifecycle (InVue)
IDEXX Laboratories, Inc.
01.2023 - 01.2024
Program Manager – Machine Learning & Localization
Amazon.com, Inc.
01.2021 - 01.2023
ML Data Associate – ML/NLP
Amazon.com, Inc.
01.2021 - 01.2021
German Language Teacher
Rosetta Stone
01.2019 - 01.2021
Full-Time Parent
Self-Employed
01.2013 - 01.2019
Corporate Finance Consultant
Strafin Corporate Services GmbH
01.2011 - 01.2013
BBA - Business Management
University of Wales
MBA - Business Management
Liverpool John Moores University
Similar Profiles
Nicole DolbecNicole Dolbec
Sr. Product Manager, Product Manager I,II,III at IDEXX Laboratories, Inc.Sr. Product Manager, Product Manager I,II,III at IDEXX Laboratories, Inc.
Jarrod BumaJarrod Buma
Patient Sample Management Tech at IDEXX LaboratoriesPatient Sample Management Tech at IDEXX Laboratories
Nick StewartNick Stewart
Software Implementation Trainer at Idexx LaboratoriesSoftware Implementation Trainer at Idexx Laboratories
CHRISTINE JONESCHRISTINE JONES
Senior Vice President, Human Resources at RPM LivingSenior Vice President, Human Resources at RPM Living
Devin RoweDevin Rowe
Pretrial Supervision Officer at Travis County Pretrial ServicesPretrial Supervision Officer at Travis County Pretrial Services